Commercial Supervisor

Description

Job Summary: Responsible for supervising the commercial team and strategically managing student recruitment and retention, with emphasis on service excellence and strengthening the school's image. Key Highlights: 1. Commercial and strategic leadership in student recruitment and retention 2. Focus on excellence in service delivery and relationship management with high-end families 3. Work at a school with Catholic, bilingual, and international identity **Description and Responsibilities:** **Working Hours:** Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM, with a 1-hour lunch break per day **Position Level:** Supervision/Coordination **Employment Type:** Tenured \- CLT labor code Responsible for supervising the commercial team and strategically managing the processes of student and family recruitment, retention, and loyalty. Focuses on service excellence, institutional communication, and strengthening the school's image while respecting its Catholic, bilingual, and international identity, and maintaining close, personalized relationships with high-end families. Activities/Responsibilities Supervise the commercial team and new student admission processes. Define recruitment strategies and growth targets. Manage the lead-to-enrollment conversion funnel. Proactively foster relationships with families and prospects. Collaborate closely with Marketing, Communications, and Academic departments. Monitor performance and family satisfaction indicators. Organize relationship-building events and personalized visits. Represent the school institutionally at fairs and presentations. **Requirements:** Mandatory Bachelor’s degree in Business Administration, Communications, Marketing, or related fields. Experience in commercial leadership or high-end service customer service. Skills in team management and customer relationship management. Excellent verbal and written communication skills. Commitment to Christian values and the institution’s educational mission. Desirable Postgraduate degree in Commercial Management or Consultative Sales. Experience in premium schools or institutions. Knowledge of sales automation tools. English language proficiency certified at C1 level. **Benefits:** Disclosed during the interview