Job Summary: The Store Supervisor ensures smooth daily operations, leads the team, achieves targets, and delivers an excellent customer experience while maintaining quality and efficiency standards. Key Highlights: 1. Lead and guide the sales and customer service team 2. Monitor performance indicators and propose improvements 3. Resolve conflicts and address customer requests The Store Supervisor is responsible for ensuring smooth daily operations, leading the team, achieving targets, and delivering an excellent customer experience. Acts as the liaison between management and staff, maintaining the store’s quality and efficiency standards. **Key Responsibilities:** * Supervise and guide the sales and customer service team. * Monitor performance indicators and propose improvement actions. * Ensure store organization, cleanliness, and product restocking. * Manage inventory and support inventory control activities. * Train and motivate the team to achieve sales targets and service quality standards. * Resolve conflicts and address customer requests promptly and courteously. * Ensure compliance with internal regulations and company policies. Employment Type: Full-time Compensation: Starting from R$2\.000,000 per month Education: * Elementary school education in progress or incomplete (Preferred) Experience: * Customer service experience (Mandatory) Work Location: On-site