Job Summary: We are seeking a leader to manage store operations, teams, and ensure excellence in customer service within a tire-specialized retail network. Key Highlights: 1. Challenging environment with learning opportunities 2. People management and administrative routines 3. Focus on leadership and ownership mindset **Why Join Us?** We are a network with over 40 years of market experience, specializing in tires for all segments. We have a team of qualified professionals who work every day to deliver service at the highest quality standard. Our mission is to be a benchmark in customer service, quality, and integrity. If you embody integrity and ethics, this is the place for you! At Silcar Pneus, you will find a challenging environment and numerous learning opportunities! Liked it? Check out our job opening and join our team! **Responsibilities and Duties** **Some of the challenges you’ll face:** * Perform store opening and closing procedures; * Monitor and ensure completion of administrative tasks; * Manage personnel—track attendance, identify complaints or conflicts, and determine feasible resolutions; * Ensure new employees receive appropriate training; * Report events, reports, and developments to your regional manager; * Motivate employees to achieve company-established goals; * Sell tires, parts, and services; * Plan, organize, and oversee overall store operations; * Guarantee quality of customer service and support delivered. **Requirements and Qualifications** **What we seek:** * Completed High School education; * Experience in tires and auto centers; * Leadership focus; * Commercial area experience; * Ownership mindset; * Discipline in following processes; * Strong interpersonal skills. **Additional Information** **What we offer you:** * Competitive compensation package (Base salary \+ commissions); * Meal allowance; * Performance bonuses; * Health insurance; * Dental insurance; * Transportation allowance. Our journey to becoming one of the largest regional companies in the tire retail segment began on September 7, 1972, when "Borracharia Nossa Senhora Aparecida" was inaugurated. Located in São José do Rio Preto, inland São Paulo state, it was owned by Mr. Orestes Zanfolin (formerly a bus driver) and initially employed only one person. Later, the shop was handed over to his youngest son. In 1979, a shop named "Borracharia do Cacau" was acquired in the Boa Vista neighborhood, also employing just one staff member. From these two establishments, in April 1985, the company Silcar Pneus Ltda. was founded—using the initials of the names Silvio and Carlos—initially trading new, retreaded, and used tires. In 1988, Silcar established its own tire retreading plant, also located in São José do Rio Preto. With imported machinery, strict quality control over casings and other raw materials, the final product gained strong market acceptance and high quality standards, making the group increasingly competitive and structured. At the beginning of the 1990s, the focus shifted to opening and acquiring retail stores and providing services through our automotive centers, actively partnering with multinational tire manufacturers operating in Brazil—including an initial partnership with Pirelli, followed by Michelin, and today Continental. In subsequent years, Silcar Pneus expanded its product portfolio, consolidating its presence in the heavy-duty and agricultural tire markets. Gradually, we began serving not only large truck fleets but also independent truck drivers who keep our country moving, and entered the cargo tire retreading segment through a specialized plant located in Araraquara. In the agricultural tire segment, we facilitate supply to selected implementers and serve Brazilian farmers directly. We are honored to contribute, in any way, to the Brazilian agribusiness sector. Today, the Silcar Pneus Group operates 27 retail stores across the states of São Paulo, Goiás, and Mato Grosso do Sul; a Truck Center in Marília-SP; nearly 300 employees dedicated daily to delivering service at the highest quality standard; a retreading plant in Araraquara equipped with some of the most modern equipment in the industry; and distribution of light and heavy tires via wholesale hubs located in São Paulo, Minas Gerais, Goiás, and Mato Grosso do Sul. We continuously pursue improvement through training and constant renewal of equipment and processes, always striving for service excellence to satisfy and retain our customers.
João Silva
Indeed · HR
João Silva
Indeed · HR
