Store Attendant

Description

Job Summary: We are seeking a Store Attendant to sell products and services, manage and retain the customer base, with a focus on attentive service and a sense of ownership. Key Highlights: 1. Sales and customer retention for Brisanet products/services 2. Customer service and support, ensuring satisfaction 3. An environment that values personal and professional development We are looking for a **Store Attendant** to sell Group Brisanet products and services according to customer and company needs. Additionally, to monetize the customer base and retain customers during cancellation processes. If you are an attentive professional who delights your customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of Group Brisanet; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the department and leadership direction; * Sell Group Brisanet products and services according to customer and company needs; * Train new employees and cover colleagues’ vacations at other stores, as needed; * Monetize the customer base and retain customers during cancellation processes; * Activate and support mobile telephony; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring satisfaction; * Schedule installations and configure services; * Process plan transfers, registration changes, information updates, and due date adjustments; * Maintain store organization and ensure proper functioning of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including thorough equipment inspection, correct closing of doors and windows, and appropriate system logging—thereby safeguarding the environment and operational continuity. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. **Preferred qualifications:** * Currently pursuing a bachelor’s degree in Administration, Commercial Management, or related fields; * Google tools (Sheets, Docs). **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Dependent PCD Assistance; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, an inland city in Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from inland cities to state capitals**—actively contributing to Brazil’s digital transformation.