Description
Job Summary:
Responsible for supervising and coordinating sales and cashier activities, ensuring excellence in customer service, achievement of targets, and sound financial operations.
Key Highlights:
1. Lead and guide the sales team to foster a productive work environment
2. Ensure high-quality customer service and conflict resolution
3. Prepare sales and cash flow reports to support management
**Position Summary:**
Responsible for supervising and coordinating the sales team and cashier activities, ensuring excellence in customer service, achievement of commercial targets, and accurate financial operations of the store.
**Key Responsibilities:**
* Lead, guide, and monitor the sales team, promoting a motivating and productive work environment
* Supervise cashier operations, ensuring accuracy in receipts, payments, and daily closing
* Monitor sales staff performance, tracking targets and key performance indicators (KPIs)
* Ensure high-quality customer service, handling conflict resolution and complaints
* Train and develop the team, identifying training needs
* Maintain store organization, product display, and adherence to visual standards
* Support inventory management, preventing losses and discrepancies
* Prepare sales, cash flow, and team performance reports
* Ensure compliance with internal policies and company procedures
* Collaborate with management to implement commercial strategies
Employment Type: Full-time, CLT Permanent Contract
Compensation: Starting at R$2.800,00 per month
Benefits:
* Transportation allowance
Work Location: On-site