Job Summary: Responsible for point-of-sale (PDV) management, ensuring quality and profitability targets are met, leading teams, and upholding company culture and customer satisfaction. Key Highlights: 1. People and process management to achieve goals 2. Leadership and team development 3. Upholding company culture and delivering quality customer service **Position:** **Store Manager** **City:** Ponte Nova **Responsibilities:** * Manage the PDV to meet established targets, applying best practices in people and process management; * Ensure achievement of the company's quality and profitability targets; * Monitor store performance daily and share results through daily, weekly, and monthly meetings with the entire team; * Oversee all sales processes to ensure they are executed correctly and with high quality; * Serve as guardian of the company’s culture and values, aligning with Minas Telecom’s Code of Conduct and Ethics; * Plan and implement action plans proposed by the Regional Manager; * Maintain store infrastructure and equipment, ensuring optimal operation; * Understand the telecommunications market, monitor competitors, and propose strategic actions; * Support individual development of each team member—motivating, recognizing, rewarding, holding accountable, and providing feedback; * Participate in and ensure sales staff attend training sessions, acting as a knowledge multiplier; * Serve as a role model and reference for the team in sales, behavior, and customer service, maintaining full mastery of process-related information; * Provide customer service **Benefits:** * Meal allowance * Transportation allowance * Dental plan * Unimed health plan * Gympass Minimum Education: Bachelor's degree * Gym pass * Transportation allowance * Meal voucher * Career progression plan * Dental assistance * Medical assistance * Commissions
João Silva
Indeed · HR
João Silva
Indeed · HR
