We are looking for a committed, communicative professional with a strong desire to grow and join our team. This position offers the opportunity to work in a dynamic, collaborative environment focused on human and professional development. We seek someone who values excellence in customer service, demonstrates initiative and willingness to learn, and contributes to strengthening our results and our students’ experience. If you enjoy learning, connecting with people, and growing within a solid, recognized network, this opportunity is for you! **Responsibilities and Duties** * Train, supervise, and develop the sales team. * Plan sales initiatives. * Set achievable goals for school growth. * Lead weekly and monthly team meetings. * Visit companies and schools to establish agreements and partnerships (strengthening the brand). * Provide support during customer interactions. * Monitor customer service flow and propose improvements. * Conduct the selection process, onboard, and train new members of the sales team. * Monitor team performance daily, ensuring fulfillment of responsibilities and motivating members to achieve results. * Manage customer relationships and collaborate with internal teams. * Monitor student experience, promote satisfaction, resolve issues, and ensure retention. * Work on cancellation reversals, collect feedback, and strengthen student loyalty. * Create/record content with the team for social media. **Requirements and Qualifications** * Proven experience leading sales teams—preferably in the education sector or language schools; experience in planning and executing sales strategies. * Proficiency in sales techniques, negotiation, and customer prospecting. * Familiarity with data analysis tools for performance monitoring (preferred). * Knowledge of goal planning and performance reporting. * Experience conducting selection processes and talent management. * Ability to develop and maintain strategic partnerships with companies and other institutions. * Flexibility and ability to manage change and adapt strategies as needed. * Availability for external visits. * Foreign language skills (preferred) and interest in working in the education sector. **Additional Information** **Transportation Allowance**. **Meal Allowance**. **Full scholarship** for CNA language courses. **Professional growth opportunities** within the school and the CNA network. **Birthday day off**. **About CNA Languages** CNA Languages is an English and Spanish teaching network with over 50 years of market presence and part of the CNA+ educational group, serving approximately 400,000 students annually across more than 730 units nationwide. It is one of the most awarded franchises in Brazil. Among over 3,000 brands, CNA Languages is the only network to have received the ABF (Brazilian Franchise Association) Excellence Seal for 32 consecutive years—and in 2020 was also named Franchisor of the Year by ABF. Additionally, the brand won the Top Education Award in 2023, further consolidating its leadership position. CNA Languages also appears on the list of Best Franchises in Brazil, holding the 5-Star Seal awarded by Pequenas Empresas & Grandes Negócios (PEGN) magazine, and ranks among the Top 25 Franchises of Grupo Bittencourt. **About Ctrl+Play** Ctrl+Play is a technology and innovation franchise offering robotics and programming courses for students aged seven and up. With proprietary teaching methodologies and advanced technological resources, students develop skills in programming, robotics, game creation, 3D modeling, and logic concepts—in a dynamic, fun, and engaging way—providing a stimulating and enriching learning experience. The school has been part of the CNA+ group since November 2023 and currently operates over 90 units. Ctrl+Play is also a franchisor member of the Brazilian Franchise Association (ABF). **About the CNA+ Educational Group** An educational group comprising over 900 franchises located across all Brazilian states, CNA+ includes the CNA Languages and Ctrl+Play brands. The language-teaching franchise (English and Spanish courses) has over 50 years of market presence and serves around 400,000 students annually across more than 730 units—ranking among Brazil’s most awarded franchises. Ctrl+Play, the technology and innovation franchise, offers robotics and programming courses for students aged seven and up. It joined the CNA+ group in November 2023 and currently operates over 90 units.