Responsible for operations with a focus on sales and quality, knowledge of agile methodologies, NPS, service level, and other operational metrics. Prior experience in sales operations or cross-selling is mandatory. Location: Vila Yara – Osasco/SP (União Shopping Complex) Schedule: 6 days on / 1 day off (Saturdays and Sundays) Shifts: We offer morning or evening shifts, either from 10:00 to 18:20 or from 14:00 to 22:20 Compensation: BRL 2,821.45 + variable pay + comprehensive benefits package (transportation voucher, meal voucher, childcare allowance, medical insurance, dental insurance, life insurance, TotalPass, SESC membership, and education institution discounts) Minimum Education: High School Diploma * Childcare allowance * Life insurance * Discounts with universities and educational institutions * TotalPass * Meal voucher * Dental care plan * SESC membership * Transportation voucher * Medical care plan * Career growth opportunities