**Know Your Mission:** * Supervises and plans daily demand according to the established delivery schedule. Conducts meticulous control through the detailed visibility dashboard, ensuring execution of all order stages—including picking, verification, invoicing, transshipment, loading, route planning, proper order closure, and accurate recording of reasons for any delivery failures; * In cases of stockouts, closely monitors departmental management—including evaluating whether to offer similar products or confirm the stockout—to ensure shipments are carried out on the agreed delivery date; * Ensures the flow of same-day immediate pickup demand, identifying opportunities to improve productivity and quality. Also monitors orders with expired pickup deadlines, taking necessary actions such as contacting the customer or canceling the order; * Maintains daily interaction with the control tower and holds monthly meetings, reviewing incidents and supporting the logistics administration team under close supervision by the manager; * Supervises the ADM team to ensure all scheduled deliveries for the day have a Transport Document (DT). In cases where this document is missing, acts directly with the carrier to ensure route planning is completed, safeguarding our OTIF (On-Time In-Full) indicator; * Uses the route planning dashboard to extract relevant information supporting decision-making, anticipating potential issues flagged in customer exceptions and accelerating resolution; * Continuously seeks greater agility and efficiency in resolving stockout cases, applying careful analysis and making assertive decisions with relative autonomy; * Identifies operational bottlenecks and organizes the team according to peak workflow periods, ensuring order picking time and customer dwell time align with company-established guidelines; * Demonstrates proficiency in analyzing reports, proposing actions to improve existing processes and achieve desired results; * Supports the Logistics Operations Manager in selecting, hiring, motivating, developing, and retaining staff based on departmental evaluation and needs; * Continuously seeks improvement opportunities, anticipates problems, and contributes appropriate solutions; * Collaborates with the manager in preparing reports aimed at increasing productivity and achieving departmental goals; * Becomes a reference for the team by sharing departmental metrics and meeting established targets; * Guides team members on the daily management plan and supervises task execution. Monitors inventory control—including slotting, position storage, and inventory counts; * Ensures proper use and maintenance of tools available to teams (straps, label printers, data collectors, forklifts, pallet jacks, radios, printers, computers, etc.); * Guarantees effectiveness of all inventory management processes—both cycle and general. Monitors execution of movement, transit, slotting, and negative inventory processes, promoting a culture of correct slotting; * Ensures compliance with stockout procedures and maintains constant vigilance over system stock deficiency monitoring, preparing weekly reports on this topic. Assists in training and development of staff (store and logistics) on resource usage and adherence to material handling and storage processes; * Plays a central role in anti-shrinkage efforts and delivers in-depth reports during briefing meetings; serves as a model of effectiveness in counter-power and adoption of best practices; * Guides team members on the daily operations plan, supports loss prevention, safeguards merchandise inventory quality and condition, oversees the logistics yard, and directs the team to keep it always clean and organized; * Ensures all goods are verified and in perfect condition. Monitors returns collection per commercial agreements, guiding the team toward better communication and process compliance; * Instructs the team to report any discrepancies in registered products to the registration support team, preventing inventory errors. Develops work schedules, always verifying operational needs and legislative requirements; * Leads the team in appropriately defining storage spaces according to incoming product type to optimize receiving verification and storage management; guides third-party personnel responsible for palletizing, ensuring this process is performed correctly per defined standards; * Ensures complete registration of FOB freight charges and verifies that all have been paid correctly, controlling pallets in debit with suppliers to guarantee transparency in commercial relationships and fulfillment of obligations; * Creates training agendas for other departments on the commercial agreement-based returns process, instructing them on standard palletizing and verification procedures to ensure adherence to established protocols. **To join our team, you must have:** * Completed bachelor’s degree in Business Administration, Logistics, or related fields; * Knowledge of logistics, products, warehouse management systems, and applicable legislation and regulations; * Valid driver’s license (any category); * Certification to operate forklifts, per equipment model and requirements. **Benefits Package:** * Medical assistance; * Dental assistance; * Life insurance; * Wellhub; * On-site meals; * Basic food basket; * Christmas basket; * Progress bonus; * Extended maternity and paternity leave; * Transportation allowance or parking; * All Adeo – annual free shares linked to overall company performance.