COMMERCIAL SUPPORT COORDINATOR

Description

Job Summary: This Commercial Support Coordinator will be responsible for leading and developing a team, managing sales, ensuring customer service quality, and safeguarding the organizational culture. Key Highlights: 1. Sales team management and development 2. Focus on corporate negotiation and sales 3. Opportunity for professional growth COMMERCIAL SUPPORT COORDINATOR (Claro Empresas) DESCRIPTION RESPONSIBILITIES Ensure achievement of commercial targets **Team Management:** Engage, train, and support negotiations Monitor and manage the following processes performed by the team: Provide support and maintain frequent contact with customers Conduct incremental sales and contract renewals, focusing on commercial targets Ensure service quality and maintenance of the PJ customer portfolio Monitor Churn, Pre-Churn, Port Out, and protocol opening Individual tracking of results and development of team members Act in accordance with company and operator guidelines Safeguard the company's organizational culture 44-hour weekly work schedule REQUIREMENTS Completed or ongoing higher education (proof required) Basic/intermediate computer skills Leadership experience Corporate sales experience **Desirable:** Own vehicle PROFILE Leadership profile Commitment to established goals Negotiation and sales skills Ability to handle challenging situations Familiarity with technology and telecommunications Interest in building a career BENEFITS Market-competitive salary Fuel allowance Meal voucher Corporate SIM card for unlimited calls Performance- and production-based bonuses Opportunity for professional growth Dental and Health Plan (optional) Total Pass Clude Saúde **ADDITIONAL INFORMATION:** **Employment type:** CLT **Work location:** BELÉM/PA **Work modality:** In-person ABOUT THE COMPANY We are part of one of the world’s largest telecommunications groups, dedicated to delivering the best telephony experience to its customers — Claro. Operating across multiple channels — SMEs/STORES/PAP — our purpose is to bring Claro’s universe of possibilities to our customers through excellence in service. We believe diversity complements and strengthens us; therefore, we seek people from all backgrounds to join our successful team! We seek resilient, creative, adaptable, curious individuals eager to tackle diverse challenges in an environment of learning, collaboration, respect, and diversity — where our people have autonomy and are empowered to make decisions. Join DIN SERVICES Group! Authorized Agent for Claro. Authorized Claro Agent since 2016. ⭐️Among the Top 5 Claro Authorized Agents in Brazil We are #1 SME/NO ️\#grupodeeliteclaro