Want to work at the **world’s largest healthcare platform?** We are **Doctoralia**, a company within the **Docplanner Group**, present in **13 countries**, serving over 55 million patients and processing more than **17 million** appointment bookings per month! Currently, we have over **2 million** healthcare professionals in our database, accumulating approximately **14 million** patient reviews to date. **Our mission is “Helping people live longer and healthier lives.”** Through a **diverse** range of services, we serve **different audiences**: a **marketplace**, enabling patients to book and review appointments with doctors anytime, day or night; and a **SaaS (Software as a Service) system**, designed to optimize **clinic management, patient flow, and online consultations**. All delivered via an **internet-based platform** or **iOS/Android mobile app**. At DOC, we value and celebrate diversity in all its forms. We are committed to attracting diverse talent, regardless of gender, race, sexual orientation, religion, nationality, age, or physical ability. We strive to build an inclusive and welcoming team where every individual can shine and contribute their best. **Do you have experience leading sales teams and are seeking a new challenge at a company making real impact in healthcare?** This could be your opportunity! We’re looking for a **Commercial Coordinator to lead the sales team**, with a focus on performance, team development, and process structuring. The position is **hybrid, based in Rio de Janeiro**. **What you’ll do here:** Team Leadership * Monitor individual and collective quality and performance * Conduct 1:1s, role-plays, and structured feedback sessions * Support onboarding and ramp-up of new team members * Serve as the go-to contact for questions, alignment, and best practices across the team Commercial Pipeline Management * Ensure strategic distribution of leads * Track lead journey and ensure smooth progression through the sales funnel * Coordinate activities, schedules, and priorities across teams Operational and Administrative Support * Maintain up-to-date and effective use of CRM (Salesforce) and automation tools (Outreach) * Ensure adherence to cadences, activities, and follow-ups * Monitor service-level agreements (SLAs) and propose route adjustments when necessary Data Analysis and Insight Generation * Generate and analyze performance and conversion reports * Identify improvement opportunities based on data * Contribute to strategies optimizing the commercial process Training and Development * Actively support team onboarding and continuous capability building * Develop playbooks, best practices, and learning activities * Foster teamwork, ownership mindset, and results-oriented culture **What we’re looking for:** * Prior experience leading sales teams—especially in SaaS or similar companies * Degree in Business Administration, Marketing, Commercial Management, or related fields (preferred) * Hands-on approach: someone who collaborates closely and jumps into operations whenever needed * **Advanced English** (conversational) * Understanding of sales methodologies such as SPIN Selling, Challenger Sales, GPCT, and BANT * Proficiency with tools like CRM (Salesforce) and Outreach (or similar) * Analytical capability to work with data, reports, and performance metrics * Availability to work in a **hybrid model in Rio de Janeiro** **Nice-to-have qualifications:** * Experience in consultative sales with short sales cycles * Involvement in building or improving sales processes * Leadership focused on people development and collaborative culture **Our benefits:** * **Work schedule Monday–Friday, 9 AM–6 PM**; * **Time-off bank**, redeemable later; * **Home office allowance**; * **Meal voucher**, which may be substituted with a food voucher or split equally between both, at the same total value; * **Medical, dental, and group life insurance**; * **Childcare allowance**; * **StarBem**, for mental health and wellbeing; * **iFeel app**, for emotional support; * **Wellhub**, for you and up to 3 dependents! * **Pet insurance plan**, extending care to your furry friend; * **Creditas benefits**: payroll-deducted loan network; * **Stock options**, available after 6 months of employment; * **Birthday day off**, to celebrate however you prefer; * **Partnership club**, offering discounts and agreements with educational institutions, including universities and language schools; * **Special leave policies**: 10 days in case of loss of a loved one; 2 days if your pet passes away; 7 days for marriage; 30 days for fathers and 6 months for mothers upon birth of a child; * Referral program offering up to R$600 per successful referral who remains with us for more than 6 months. **Work model — hybrid (RJ):** If you reside in Rio de Janeiro and the metropolitan area, you will work 2 days per week onsite at our office in the Santo Cristo neighborhood.