Description: * Completed or ongoing Bachelor's degree in Administration, Financial Management, Accounting Sciences, or Economics; * Proficiency in Office Suite; * Experience in the collections field; * Knowledge of PROTHEUS is a plus. Sending invoices and bank slips to customers and to bank collection, monitoring until payment receipt; supervise cash sales; prepare reports related to department activities; calculate interest and other financial charges on overdue invoice payments; contact customers to resolve billing issues, negotiate with customers for debt settlement, addressing aspects such as deadlines, discounts, interest, merchandise returns, returned checks, debit notes, aiming at a mutually satisfactory agreement; assist in managing cargo claim reimbursements, clarify doubts from customers and sales representatives, proposing solutions for debt settlement; prepare monthly collection statements to maintain control over outstanding receivables and track the number of delinquent customers; keep updated records of the main economic-financial indices used by the company; ensure that documents are not improperly sent for protest or credit reporting; guarantee reimbursement of amounts due to merchandise returns by customers, monitor cases of judicial collections carried out by specialized companies; prepare reports; communicate with collection agencies, systems, sending and receiving collection data, and perform other activities related to this department. 251025020220317514