Assistant Store Manager

Description

Job Summary: We are seeking an Assistant Store Manager to serve as the direct support to store management, ensuring operational fluidity, service excellence, and the best possible customer experience in a high-traffic environment. Key Highlights: 1. Active leadership and team management in high-traffic environments 2. Focus on results and excellence in customer experience 3. Operational and financial management with an owner's mindset We are looking for an **Assistant Store Manager** to act as the right hand of store management, guaranteeing smooth operations, service excellence, and the best customer experience in a high-traffic environment. Responsibilities and Duties: As an **Assistant Sales Manager** at **FIT Group**, we seek someone with active leadership, the ability to manage frontline operations, and skills to engage teams in high-traffic environments — especially airports. You will be the manager’s right hand, ensuring operations run smoothly, with excellence and daily focus on results and customer experience. **Operational Management and Routine Execution** **Financial Control and Shift Performance Tracking** **People Management and Team Climate** **Service Excellence and Customer Experience** **Compliance and Food Safety** **Requirements and Qualifications:** We seek a professional with the following profile and qualifications: * **Organizational Values:** **Discipline**, which strengthens us; **Security**, in every action; **Gratitude**, which connects us; **Vibrancy**, which inspires. * **Technical Skills:** **Leading teams** in day-to-day operations, **ensuring consistent execution** of standards, adjusting workflow according to traffic volume, **resolving issues in real time**, and **supporting management** in decision-making. * **Behavioral Skills:** **Present and active leadership** on the sales floor, **clear communication**, balanced demeanor, **owner’s mindset**, **proactivity**, resilience, and ability to keep the team motivated in a fast-paced environment. * **Knowledge:** Restaurant operational routines, cash register opening and closing procedures, inventory control, good hygiene and food safety practices (ANVISA), POS systems, and basic Excel knowledge. * **Preferred Experience:** Prior experience in high-traffic environments such as restaurants, food service, retail, or hospitality; experience as shift leader, supervisor, or assistant manager; proven track record directly managing operational teams and delivering customer service. Compensation: R$2\.600,00 \- R$3\.500,00 per month Benefits: * Life insurance * Transportation allowance Work Location: On-site