Customer Service Assistant

Description

Job Summary: The professional will provide general support and manage customer accounts on the platform, clarifying questions and technical issues via chat. Key Highlights: 1. Customer support on the online sports entertainment platform 2. Assistance with account management and clarification of technical questions 3. Working in a growing market focused on service quality We are Fast Gaming, located in the city of Itatiba. We provide services in the field of online sports entertainment activities. Our market presents many opportunities and growth potential. We constantly strive to exceed our customers' expectations by delivering high-quality service tailored to the needs and interests of our audience. We are committed to providing the best possible service while maintaining integrity, transparency, and professionalism in all circumstances. **Responsibilities:** General customer support on the platform, assisting customers with account management, and clarifying questions and technical issues on the platform via chat. **Requirements:** High school diploma; Customer service experience preferred; Strong written communication skills; **Schedule:** 4x2 shift pattern Availability to work: 6:00 AM to 2:00 PM 2:00 PM to 10:00 PM Employment type: Full-time CLT Compensation: R$1.600,00 - R$1.900,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection question(s): * Are you available to work rotating shifts? Work location: On-site