Description
Job Summary:
We are seeking an Operational Unit Manager to lead teams, ensure operational excellence, and drive customer satisfaction in nutrition.
Key Highlights:
1. Lead and develop high-performance teams in nutrition.
2. Ensure operational excellence and food safety.
3. Promote satisfaction among internal and external customers.
**Want to work for a company that cares for people every day?**
At **Essencial Nutrição**, caring goes beyond food.
We care for those who trust our work—and especially for those who make it all happen.
Here, **every person is Essential**. Your work makes a difference in the daily lives, health, and well-being of many people.
We are looking for an **OPERATIONAL UNIT MANAGER** for our team in **[Diadema] – [SP]**.
**Your Essential Challenge**
Day-to-day, you will play a fundamental role in ensuring:
* leadership and development of a high-performance team,
* operational excellence, service quality, and food safety,
* cost control, KPIs, and unit performance results,
* continuous improvement of processes,
* and satisfaction among internal and external customers.
️ **What You’ll Do:**
**People Management**
* Lead and develop a high-performance team, fostering a collaborative and motivating environment;
* Conduct **recruitment, selection, training, and development** processes;
* Monitor team performance, deliver feedback, and support ongoing development.
**Quality Assurance**
* Ensure **service standardization** and compliance with company policies and procedures;
* Implement and monitor **quality management and food safety systems**;
* Drive **continuous improvement** of unit processes and routines.
**Operations**
* Plan, coordinate, and control **unit operational activities**, ensuring efficiency and optimal resource utilization;
* Manage **inventory, procurement, and cost control**;
* Monitor and analyze unit **performance indicators**.
**Customer Service**
* Ensure satisfaction of **internal and external customers**, delivering high-quality service;
* Address issues and complaints, always seeking the best resolution.
**What We’re Looking For in You (Your Essential Style):**
* Completed undergraduate degree in **Nutrition**;
* Active registration with the **Regional Nutrition Council (CRN)**;
* Solid experience in **team and process management**;
* Familiarity with the **Teknisa** system is desirable;
* Leadership profile, strategic vision, and owner’s mindset.
*If you enjoy leading people, managing processes, and delivering purpose-driven results, we’d love to meet you!*
**Our Essential Cultural Fit**
We value people who demonstrate daily:
* **Leadership and Team Development**
Inspire, motivate, train, and develop people, creating an environment that nurtures everyone’s potential.
* **Results and Quality Orientation**
Strive for excellence, standardization, cost control, and continuous improvement—without compromising quality care.
* **Strategic and Operational Management**
Plan, coordinate, and control unit activities with holistic vision and owner’s mindset.
* **Customer Orientation (Internal & External)**
Understand needs, resolve problems, and ensure service that builds trust.
* **Communication and Influence**
Communicate clearly, assertively, and empathetically to lead, give feedback, and engage stakeholders.
**Our Care for You**
Because those who care also deserve care.
️ On-site meals
Meal allowance
Health insurance
Psychological on-call support
Nutritional counseling
Childcare assistance
* Day off
Birthday Day Off
**Join something bigger!**
**Here, your work is valued and makes a difference every day.**
**Learn more about Essencial Nutrição:**
**https://essencialnutricao.com.br/**
**Follow our daily activities on social media.**
**Instagram:** **https://www.instagram.com/essencialnutricao?igsh\=aXZwajJyOXE4c2Qw**
**Facebook:** **https://www.facebook.com/share/1FMhtJjk5Z/?mibextid\=wwXIfr**
**LinkedIn:** **https://www.linkedin.com/company/essencialnutricao/posts/?feedView\=all**
**Essencial Nutrição – You can trust us—we take care of what’s Essential for you!**