### **JOB DESCRIPTION** \*\*\*\*\*\*ALL OUR POSITIONS ARE OPEN TO PEOPLE WITH DISABILITIES AND INSS-REHABILITATED INDIVIDUALS.\*\*\*\*\*\* * Work under direct supervision, receiving guidance throughout all activity phases, requiring sufficient training and experience to perform the simplest tasks associated with the position; * Supervise teams assigned to contracts—whether fixed or mobile—ensuring they begin their activities properly equipped with appropriate attire, equipment, and required materials; assign responsibilities and duties to ensure operational processes are executed according to established standards and protocols; * Monitor mobile teams, floor treatment, landscaping, and post-construction services; develop schedules and ensure service delivery meets client requirements and adheres to established deadlines; * Conduct site visits, gather data for budgeting, quote necessary materials for service execution, negotiate prices and timelines with suppliers and clients; * Maintain contact with contract managers under your responsibility, respond to their requests, establish priorities, propose solutions to issues, and ensure planned activities are properly executed in accordance with operational standards; * Supervise contracts under your management, verifying schedule and routine execution, implementing adjustments and suggestions upon approval by the operations manager and aligned with client needs; * Provide individual or group guidance to employees; assess disciplinary conduct and technical performance, taking appropriate actions per the code of conduct; * Integrate newly promoted or hired leaders by developing and delivering technical and operational training to develop them according to contract requirements; * Support the preparation of work schedules and staff rotation, vacation planning, overtime control, recording such information in designated documents and/or spreadsheets, ensuring daily team presence at workstations; * Identify employees with suitable profiles for participation in internal selection processes; * Perform administrative contract activities related to controls, when necessary; * Ensure scheduled trainings are conducted, inform relevant departments of operational needs, arrange employee release for participation, and guarantee correct application of established procedures; * Participate in trainings, lectures, projects, meetings, and changes promoted by ApoioEcolimp, assessing the need to replicate information to subordinates; * Ensure the new employee checklist process is performed per established routine, clarifying disciplinary rules, work instructions, safety regulations, and sector visits to facilitate proper onboarding; * Prepare descriptive reports regarding site visits and operational progress across contracts; * Inspect facilities, evaluating overall cleaning conditions considering executed routines and schedules, providing guidance and oversight to Cleaning Supervisors or Team Leaders; * Manage material costs by monitoring inventory control, placing supply orders, tracking expiration dates, checking stock levels and storage conditions to meet contract requirements; * Participate in activities and documentation required for CIPA organization within the contract; * Monitor contract management results related to personnel control (absences, medical certificates, leaves of absence, and terminations) through records and controls, arranging staff allocation to cover absences in departments to ensure appropriate handling; * Submit monthly financial reports, collect supporting documents, input data into the system, and supervise timekeeping record completion and organization; * Control employee documents and records (PGR, PCMSO, CIPA, product technical sheets, technical records, employment documentation), in compliance with occupational safety regulations and current legislation; * Support people management by addressing conflicts to ensure synergy among teams under your responsibility; * Assist in launching new contracts nationwide, as needed or upon hierarchical request, conducting training, deploying new teams, assessing client requirements, distributing routines to meet expectations, and ensuring service excellence; * Attend hearings as a legal representative, representing the company in judicial and administrative proceedings, if requested by the legal department; * Perform other related duties, as required by your immediate supervisor, consistent with your competencies. ### **JOB REQUIREMENTS** * Computer skills – Microsoft Office Suite; * Knowledge of administrative processes and routines; * Basic understanding of Labor Legislation – CLT; * Ability to develop schedules and work rosters; * Experience in people management and team leadership; * Technical knowledge of hospital cleaning processes; * Experience preparing descriptive reports; * Familiarity with administrative routines for hospital cleaning contracts; * Knowledge of hospital accreditation processes; * Knowledge of waste control; * Ability to create charts, quantitative reports, and electronic spreadsheets; * Basic knowledge of inventory control and organization. ### **ADDITIONAL INFORMATION** **Contract:** CLT