Req Espec Select One

Description

Job Summary: The Select One Specialist will serve digital customers, ensuring a premium experience with an emphasis on convenience, efficiency, and human proximity. Key Highlights: 1. 100% digital customer service with a focus on customer experience 2. Consultative sales of financial products 3. A flat organizational culture and growth opportunities at Santander Req Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, challenge the market, and question the status quo. It’s about balancing urgency for both the present and the future to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and embraces a flat organizational culture. At Santander, we foster a flat organizational culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Select One Specialist**, where you’ll be hired as a Specialist—the primary subject-matter expert in your area. **Your role here will be:** To serve customers at the beginning of their journey within the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Main Responsibilities** * Serve and engage customers entirely digitally (chat/video/app); * Update customers in the Select portfolio, highlighting segment benefits and differentiators; * Conduct consultative sales of low-complexity financial products in credit, investments, and insurance; * Collect and update data; * Maintain familiarity with digital solutions focused on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy — A program encouraging healthier habits; * PAPE — Specialized Personal Support Program. So? Ready to be ignited? In our branches (agencies), we count on the market’s top managers—professionals who stand beside customers to address their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama