OPERATIONS MANAGER

Description

Job Summary: We are seeking a professional to plan, monitor, and control maintenance activities; ensure system availability; and manage teams and contracts. Key Highlights: 1. Opportunity for continuous learning and exchange of experiences. 2. Participation in projects involving cutting-edge technologies. 3. A dynamic, innovative, and collaborative environment. At HowBe, we believe that employee development is one of the main pillars for company growth. We seek professionals who are eager to learn, evolve, and build a solid career within a dynamic, innovative, and collaborative environment. Here, each challenge represents an opportunity to acquire new knowledge, develop technical and behavioral competencies, and participate in projects leveraging cutting-edge technologies. We encourage continuous learning, cross-team experience sharing, and the constant pursuit of excellence. More than filling a position, we aim to cultivate professionals prepared to take on new challenges and grow alongside the company. We value individuals who demonstrate initiative, a sense of responsibility, teamwork spirit, and the desire to make a difference. At HowBe, the future is built daily. For those willing to learn, innovate, and contribute with purpose, development opportunities are vast. Your talent could mark the beginning of an extraordinary journey—filled with achievements, growth, and professional accomplishments. **Responsibilities and Duties** * Plan, monitor, and control preventive, corrective, and emergency maintenance activities. * Ensure availability of installed systems. * Define service priority based on incident criticality. * Develop strategies to reduce response time. * Structure daily, weekly, and monthly technical team planning. * Develop and monitor maintenance team routing to minimize travel, increase productivity, and optimize costs. * Monitor geographic distribution of service orders. * Balance workload between in-house and third-party technicians. * Set individual and collective goals. * Evaluate team performance. * Manage technical service provider contracts. * Assess partner performance using key indicators. * Prepare annual maintenance budget. * Manage travel-related expenses. * Control material consumption. **Requirements and Qualifications** * Completed undergraduate degree in Administration, Electrical Engineering, or related fields. * Postgraduate degree preferred. **Additional Information** * ERP systems. * Leadership. * Planning. * Organization. * Communication. * Analytical ability. * Conflict management. * Emotional intelligence. * Working under pressure. **HowBe** is a Brazilian technology company specializing in digital solution integration for enterprises pursuing innovation, operational efficiency, and technological transformation. Operating as a business hub, it connects people, technologies, and organizations through an intelligent solutions ecosystem—developing customized projects combining Artificial Intelligence, Cloud Computing, IoT, Information Security, and Software Development. The company is headquartered in Fortaleza (CE) and serves various corporate market segments.