Operational Unit Manager (Leme - SP)

Description

Job Summary: We are seeking an Operational Unit Manager with a passion for leadership, operational excellence, quality management, and customer focus at a company that values care. Key Highlights: 1. Lead and develop high-performance teams in a collaborative environment 2. Ensure operational excellence, quality, and food safety 3. Promote continuous process improvement and customer satisfaction **Want to work for a company that cares for people every day?** At **Essencial Nutrição**, caring goes beyond nutrition. We care for those who trust our work—and especially for those who make it all happen. Here, **every person is Essential**. Your work makes a difference in the daily lives, health, and well-being of many people. We are looking for an **OPERATIONAL UNIT MANAGER** for our team in **[Leme] – [SP]**. **Your Essential Challenge** Day-to-day, you will play a fundamental role in ensuring: * leadership and development of a high-performance team, * operational excellence, service quality, and food safety, * cost control, KPIs, and unit results, * continuous process improvement, * and internal and external customer satisfaction. ️ **What You’ll Do:** **People Management** * Lead and develop a high-performance team, fostering a collaborative and motivating environment; * Conduct **recruitment, selection, training, and development** processes; * Monitor team performance, deliver feedback, and support continuous development. **Quality Assurance** * Ensure **service standardization** and compliance with company policies and procedures; * Implement and monitor **quality management and food safety systems**; * Promote **continuous improvement** of unit processes and routines. **Operations** * Plan, coordinate, and control **unit operational activities**, ensuring efficiency and optimal resource utilization; * Manage **inventory, procurement, and cost control**; * Monitor and analyze unit **performance indicators**. **Customer Service** * Ensure satisfaction of **internal and external customers**, delivering high-quality service; * Address problems and complaints, always seeking the best solution. **What We’re Looking For (Your Essential Style):** * Completed undergraduate degree in **Nutrition**; * Active registration with the **Regional Nutrition Council (CRN)**; * Solid experience in **team and process management**; * Knowledge of the **Teknisa** system is desirable; * Leadership profile, strategic vision, and owner’s mindset. *If you enjoy leading people, caring for processes, and delivering purpose-driven results, we’d love to meet you!* **Our Essential Cultural Fit** We value people who demonstrate daily: * **Leadership and Team Development** Inspire, motivate, train, and develop individuals, creating an environment that nurtures everyone’s potential. * **Results and Quality Orientation** Strive for excellence, standardization, cost control, and continuous improvement—without compromising quality care. * **Strategic and Operational Management** Plan, coordinate, and control unit activities with holistic vision and an owner’s mindset. * **Customer Orientation (Internal and External)** Understand needs, resolve issues, and ensure service that builds trust. * **Communication and Influence** Communicate clearly, assertively, and empathetically to lead, give feedback, and engage with stakeholders. **Our Care for You** Because those who care also deserve care ️ On-site meals Meal allowance Health insurance Psychological on-call support Nutritional counseling Childcare assistance * Day off Birthday Day Off **Join something bigger!** **Here, your work is valued and makes a difference every day.** **Learn more about Essencial Nutrição:** **https://essencialnutricao.com.br/** **Follow our daily life on social media.** **Instagram:** **https://www.instagram.com/essencialnutricao?igsh\=aXZwajJyOXE4c2Qw** **Facebook:** **https://www.facebook.com/share/1FMhtJjk5Z/?mibextid\=wwXIfr** **LinkedIn:** **https://www.linkedin.com/company/essencialnutricao/posts/?feedView\=all** **Essencial Nutrição – You can trust us; we care for what’s Essential to you!**