Select One Specialist

Description

Job Summary: The Select One Specialist will serve customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. Key Highlights: 1. Serve and engage customers 100% digitally (chat/video/app) 2. Conduct consultative sales of credit, investment, and insurance products 3. Value diversity and a horizontal corporate culture Select One Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem with the purpose of contributing to the prosperity of individuals and businesses. Here, you can create the new, challenge the market, and question the status quo. It means embracing both the urgency of now and the vision for the future — always delivering the best possible customer experience. It means being part of a global company that values diversity across all dimensions and fosters a culture of role horizontalism. At Santander, we embrace a horizontal culture composed of four career clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select One Specialist**, where you’ll be hired as a Specialist — the primary subject-matter expert in your area. **Your role here will be:** To serve customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Main Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update clients in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions focused on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Sales experience and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Voucher; * Nascer Program; * Be Healthy — Program encouraging healthier habits; * PAPE — Specialized Personal Support Program. So? Ready to be ignited? In our branches (agencies), we count on the market’s top-performing managers — professionals who stand beside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama