BRA Spec Select One

Description

Job Summary: Santander is seeking a Select One Specialist to serve customers digitally, focusing on convenience, efficiency, and human proximity in a remote environment. Key Highlights: 1. 100% digital service for Select customers, with a focus on premium experience. 2. Conduct consultative sales of low-complexity financial products. 3. Develop as an Expert, becoming the primary subject-matter expert in your area. BRA Spec Select One Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, question and challenge the market. It’s about embracing the urgency of both now and the future, aligned to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture, structured around four clusters: Expert, Leader, Head, and Partner. We have an opening for you to become a **Select One Specialist**, where you will be hired as an Expert—the primary subject-matter expert in your area. **Your role here will be:** Responsible for serving customers at the beginning of their Select journey, ensuring a premium digital experience focused on convenience, efficiency, and human proximity within a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity products in credit, investments, and insurance; * Collect and update data; * Maintain familiarity with digital solutions, with focus on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote service; Proficiency in digital service channels, customer journey, and financial products. * If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR \+ RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy \- Program encouraging healthy habits; PAPE \- Specialized Personal Support Program. * So? Ready to be called? In our branches (agencies), we have the best managers in the market—managers who stand beside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama