Sales Assistant

Description

Job Summary: A professional responsible for developing new student recruitment initiatives, delivering consultative service, supporting students throughout their academic journey, and contributing to the institution's growth. Key Highlights: 1. Focus on excellence in service delivery and student experience 2. Student engagement and retention 3. Development of commercial initiatives and academic support The employee will be responsible for developing new student recruitment initiatives, delivering consultative service during the enrollment process, and supporting students throughout their academic journey. Work with a focus on service excellence, student experience, engagement, retention, and loyalty, contributing to the institution’s sustainable growth and achievement of commercial and academic goals. Key Responsibilities: Prospect new students through various service and relationship channels. Deliver consultative service by identifying candidate needs and presenting the institution’s programs, modalities, benefits, and differentiators. Manage the enrollment process, ensuring agility, quality, and excellence in service. Develop commercial initiatives for prospecting, conversion, and recovery of opportunities. Support students from enrollment onward, facilitating a welcoming integration and guiding them through initial steps at the institution. Conduct orientation activities and provide support for new student adaptation. Maintain active contact with students to strengthen relationships and encourage academic engagement. Identify signs of dissatisfaction or attrition risk and take preventive action to promote student retention. Requirements: Completed high school education (higher education in progress or completed is desirable). Experience in customer service, relationship management, consultative sales, or commercial roles. Computer literacy and proficiency in Microsoft Office. Prior experience in educational institutions or educational service delivery is desirable. Competencies: Excellent verbal and written communication skills. Commercial profile with a relationship-focused approach. Empathy and receptiveness. Proactivity and initiative. Organization and time management skills. Negotiation and persuasion abilities. Employment Type: CLT — 44 hours per week \- 8 hours per day Monday through Friday: 10:00 AM to 7:00 PM Saturdays: 9:00 AM to 1:00 PM Benefits: Transportation allowance. 80% tuition scholarship. Education assistance up to R$ 100.00\. Meal allowance of R$ 180.00. Birthday day off is a corporate benefit granting one paid day off during the month or on the employee’s birthday date. Gympass (now called Wellhub) is a corporate health and wellness benefit offering employees access to thousands of gyms, studios, personal trainers, and meditation, nutrition, and therapy apps via a single monthly subscription. Salary: R$1\.740,00 \- R$2\.043,33 per month Benefits: * Education assistance * Corporate partnerships and commercial discounts * Transportation allowance Work Location: On-site