Customer Service for Data Collection - Uruaçu

Description

Job Summary: Customer Service for Data Collection, receiving and guiding citizens, collecting photos and fingerprints, and digitizing documents at an innovative technology company. Key Highlights: 1. Being part of one of the best technology companies in Brazil 2. A collaborative, respectful, and easy-going work environment 3. Investment in talent development As a Customer Service Representative for Data Collection assigned through Montreal, you will join one of the best technology companies to work for in Brazil! In 1986, our journey began with visionary individuals committed to technology and its power to transform the world through it. That would be only the beginning of a journey that led a small team of engineering professionals passionate about innovation to become a solid reference in the Brazilian market. **Responsibilities and Duties** * Providing public service by receiving citizen customers seeking digital photo services. * Verifying the citizen customer’s personal information at the start of service. * Responsible for collecting photos, fingerprints, signatures, and digitizing documents. * Guiding customers on the next steps of their process. **Requirements and Qualifications** * High school diploma required (diploma and/or certificate will be requested); * Basic computer literacy; * Customer service experience is desirable. **Additional Information** **Employment Type**: CLT, temporary **Working Hours**: In-person work from Monday to Friday, 7:30 AM to 5:30 PM (1-hour lunch break) **Work Location**: Address: Av. Tocantins, 104 \- Vila Santana, Uruaçu \- GO, 76400\-000 Meal or Food Allowance paid daily via Alelo card; Transportation Benefit with 6% payroll deduction per the Collective Bargaining Agreement (CBA); Co-payment Health Insurance Plan; Dental Insurance; Life Insurance; Wellhub; Benefits Club; Childcare Assistance (when stipulated in collective agreements or conventions). In continuous development, we foster a collaborative, respectful, and easy-going environment. **We invest in talent development** and implement practices that optimize and connect diverse technological and innovative aspects.