Site Reliability Engineer Lead

Description

Job Summary: Opportunity for an SRE focused on infrastructure scalability, Kubernetes, automation, and team leadership to ensure reliable applications. Key Highlights: 1. Team leadership after 6 months 2. Multidisciplinary and high-impact team 3. Light and relaxed work environment **About the opportunity:** With ever-increasing demand, we need to evolve our infrastructure for monitoring, CI, CD, automation, SSO, and databases—helping product teams build increasingly reliable and scalable applications. The SRE (Site Reliability Engineer) team is embedded within Incognia’s Core Engineering division; it is a multidisciplinary, high-impact team with direct responsibility for production environments. Additionally, it is led by one of our co-founders and maintains a light and relaxed atmosphere. **Day-to-day responsibilities:** * Resolve scalability issues related to observability infrastructure; * Resolve scalability issues related to Kubernetes and databases; * Collaborate with other Incognia teams on scalable automation initiatives; * Identify opportunities to improve delivery processes and propose solutions to increase efficiency; * Participate in support activities related to integration and delivery—troubleshooting issues and ensuring production environment stability; * After 6 months from joining, assume a management role, leading the team, conducting weekly 1:1s, and overseeing team development; **Requirements:** * Bachelor’s degree in Computer Science, Computer Engineering, or Software Engineering; * Experience in team leadership or management; * Knowledge and experience with Kubernetes and containers; * Experience tackling high-scalability challenges; * Knowledge and experience with AWS; * Upper-intermediate English (reads and writes well, holds everyday conversations without significant difficulty, though speaks slowly and deliberately). **About Incognia:** **Incognia** protects you against fraud and account theft in mobile apps. We are a Brazilian privacy-by-design mobile identity company founded in 2014, providing frictionless authentication solutions for financial services, delivery, and e-commerce sectors—enhancing security, increasing revenue, and reducing fraud costs. But how does Incognia’s technology work? By being present in mobile apps, we collect sensor signals and device data to recognize trusted users based on their unique location patterns—enabling Zero-Factor Authentication. We operate anonymously, adhering to privacy best practices and complying with LGPD and other regulations. Thus, companies with mobile apps use Incognia to verify user identity seamlessly during new account creation, authenticate logins, detect and assess fraud risk in high-risk transactions—all while protecting user privacy and maintaining an optimized experience throughout the app journey. We are currently headquartered in Palo Alto, California (USA), and much of our team works remotely from various locations across Brazil and the United States. Our technology is deployed on over 300 million mobile devices, forming a powerful network effect—and we deliver ultra-precise risk assessments with extremely low false-positive rates to clients in more than 20 countries. Imagine what else we’ll achieve together with you on our team? **Compensation & Benefits** * CLT employment contract * Explore our benefits in our e-book: https://shorturl.at/fgW12 **Hiring Process Steps** * Interview with the People team; * Algorithm test; * Interview with the hiring manager; * Pair programming session with the manager; * Cultural fit interview with the CEO and CTO *Incognia is committed to fostering a respectful, inclusive workplace where employment opportunities are available to all individuals. We welcome all applicants and especially encourage applications from women, recognizing the importance of representation at every level of our organization. We believe diversity and inclusion are fundamental pillars of our success as a global company—and therefore affirm that these attributes will never be grounds for discrimination based on race, color, age, sex, ethnicity, sexual orientation, gender identity, religion, creed, nationality, disability, or any other form of discrimination. Join us and become part of a team that values and promotes equal opportunity.*