




Job Summary: An Operational Manager professional is required to coordinate services, ensure legal compliance, mediate conflicts, and provide resident support at a commercial center. Key Highlights: 1. Empathetic customer service and support for condominium residents' requests 2. Coordination of maintenance activities and assurance of legal compliance 3. Conflict mediation to foster a harmonious environment A commercial center in Fortaleza (Aldeota) is seeking an Operational Manager. Avenida Shopping and Office is a commercial center offering a variety of stores and services. The space is designed to meet both shopping and business needs. **Responsibilities:** Providing customer service and support for condominium residents' requests, promoting clear, effective, and empathetic communication. Coordinating maintenance services to ensure preservation of common areas. Ensuring the condominium complies with current legislation and internal regulations (general certifications). Mediating conflicts to promote a harmonious environment. Performing tasks related to standard Operational Manager routines. Position based in Fortaleza / CE. Previous experience as Operations Director, Operations Coordinator, Operations Supervisor, or Process Manager may indicate alignment with some responsibilities of this role. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 3,501.00 to BRL 4,000.00 * Meal Voucher * Food Allowance * Health Insurance * Dental Insurance * Life Insurance * SESC Membership * Birthday Day Off * Gympass **Additional Information:** * \#UrgentOpening * Employment Type: Full-time, On-site * Schedule: Full-time * Working Hours: Business hours. Monday to Saturday.


