**POSITION:** Withholding Analyst **WORK SCHEDULE:** 44 hours per week **SALARY:** BRL 2,449.21 **BENEFITS:** Meal allowance BRL 28.00/day + Transportation voucher + Health plan with co-payment (after 6 months) + Day Off (birthday leave after 1 year) + University partnerships **JOB DESCRIPTION:** We are seeking a **committed**, **analytical**, and **solution-oriented** professional to join our Withholding Appeals team. **TECHNICAL REQUIREMENTS:** * Minimum education: Completed high school; * Experience and knowledge of contractual rules and Withholding Appeals; * Proficiency in Simpro and Brasíndice publications, as well as AMB, CIEFAS, CBHPM, SBH, TISS, and TUSS; * Knowledge of ANS ROL; * Strong communication and advanced skills with Microsoft Office Suite; * Advanced knowledge of XML files; * Experience with Smart / Tasy systems; Experience with health insurance providers and the Zero Glosa platform will be a **plus**. **BEHAVIORAL REQUIREMENTS:** * Clear, objective, and assertive written and oral communication; * Teamwork; * Good interpersonal relationships; * Commitment, initiative, and dynamism; * Attention to detail; * Agility and flexibility, acting efficiently; * Organizational and planning skills; * Ability to remain calm and productive under high-pressure situations; * Proactivity and persistence. **RESPONSIBILITIES:** * Identify withholdings applied by health insurers through payment statements and account analysis; * Analyze withholdings based on contractual rules and Simpro, Brasindice, SBH, AMB, CBHPM, CIEFAS, TISS, TUSS, DUTs, and authorization guidelines; * Prepare withholding appeals with supporting documentation and submit via spreadsheets, websites, XML files, mail, or other formats requested by the insurer; * Record protocols in the dedicated system (Smart/Zero Glosa) and monitor payments; * Log errors causing withholdings to guide internal departments and correct procedures/processes, notifying supervisors for control purposes; And other duties relevant to the position. Employment type: Full-time CLT Pay: BRL 2,132.72 - BRL 14,905.27 per month Benefits: * Medical insurance * Partnerships and commercial discounts * Meal allowance * Transportation voucher Screening questions: * Are you proficient in Simpro and Brasíndice publications? * Do you have advanced knowledge and skills in XML files and Microsoft Office Suite? Education: * Completed High School (Required) Experience: * Withholding Appeals and knowledge of contractual rules (Required) Work location: On-site