STORE MANAGER | Rio de Janeiro

Description

Hi, it's great to see you here! Have you heard about the **Starbucks \+ ZAMP** partnership? **ZAMP®** is a restaurant operator that believes authentic food represents new discoveries for people. Our DREAM is to become the world’s best restaurant brand operator, positively transforming people’s lives. We believe that the courage to innovate is essential to achieving this goal. Driven by our constant desire to innovate, we joined forces with **STARBUCKS**, a globally recognized brand renowned for delivering innovative and enchanting customer experiences, distinguished by its expertise in premium coffee. With a focus on continuing to positively impact our customers’ journey, we are always seeking talented, passionate individuals eager to make a difference! **Join this incredible team!** From the beginning, Starbucks has aimed to be a different kind of company—one that not only celebrates coffee and its rich tradition but also fosters a sense of connection. We are known for developing and supporting partners who share this passion and are guided by the act of service. We seek someone who embodies our Mission and Values and is committed to delivering quality, focusing on problem-solving and process improvement to ensure food safety. **Responsibilities and Duties:** **What will your challenge be?** Serve as Store Manager, supporting team development and ensuring all partners are fully equipped with the knowledge and skills required to deliver exceptional service. Maintain close attention to ensure operational product standards are consistently met, thereby increasing sales and delivering the best possible Starbucks experience to customers. **Responsibilities:** * Responsible for personnel administration routines, including hiring, termination, timekeeping, vacation scheduling, and more; * Conduct training to develop the team toward achieving sales, quality, and customer satisfaction goals; * Manage inventory through ordering, storage, and stocktaking; * Analyze income statements (DRE) to identify business opportunities and create action plans for continuous improvement; * Ensure adherence to operational standards and procedures to guarantee customer satisfaction; * Drive people development and performance management; * Collaborate with a multidisciplinary team; * Experience preparing reports and conducting analyses; * Ability to handle large volumes of information; **Requirements and Qualifications:** * Completed undergraduate degree; * Experience managing stores in the food and beverage sector, including people management; * Availability to work weekends and holidays according to rotating shift schedule (5x1\); * Hybrid profile—people and process management; * Dynamism, proactivity, and passion for what you do—here, it makes all the difference; * Alignment with our mission and values; * Ability to delight others through strong interpersonal relationships; * Results-driven, focused, and agile in delivery; * Passionate about people. Minimum Education Level: Undergraduate Degree Willingness to travel * Birthday Day Off * Profit Sharing Program (PPR) * Career Development Plan * One bag of Starbucks whole-bean coffee per month * Discount on Starbucks products (food and beverages) * Life Insurance * Commuter Allowance * Dental and Medical Assistance (optional) * Meal Voucher * Totalpass