




We are looking for a **Sales Commercial Coordinator** to coordinate sales supervision, monitoring and managing all regional performance indicators under their responsibility. Collaborate with Growth Supervisors to develop sales, marketing, and customer retention strategies for the city under their coordination. Deliver accountability reports in accordance with the Growth Management team’s requirements. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Lead and align the team through monitoring, training, feedback, task delegation, conflict resolution, motivational initiatives, performance evaluation, hiring requests, reassignment and/or termination requests, disciplinary actions, and other people management activities; * Promote and internalize the organizational culture among the team (Business, Mission, Vision, Values, and Strategy); * Monitor and analyze area performance indicators and define short- and medium-term actions to improve deliverables; * Identify innovations and improvements that increase productivity and performance in area activities; * Support audit processes when required; * Prepare and present results reports, forms, spreadsheets, or documents to leadership as requested; * Participate—when requested—in defining the area’s strategic and budgetary planning; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the area and directed by leadership; * Coordinate Growth Supervision, monitoring and managing all regional performance indicators under their responsibility; * Coordinate and monitor activities carried out by Growth teams under their supervision, as well as support activities performed at offices by third parties—for example, support to other external collaborators; * Collaborate with Growth Supervisors to develop sales, marketing, and customer base retention strategies for the city under their coordination; * Deliver accountability reports in accordance with the Growth Management team’s requirements; * Maintain relationships with leaders of direct and indirect channels operating in cities under their coordination to ensure expected results; * Represent the company—and its interests—in public and private institutions; * When necessary, act as a Growth Supervisor in cities lacking such a professional; * Monitor corporate targets for the area—by product within the company’s service portfolio—as well as salesperson quartiles, Churn Rate, and/or Churn Safra; * Monitor commercial and operational results across cities using indicators such as budget execution, sales conversion, customer growth, installations, SLA compliance, Churn Rate, and Average Revenue Per User (ARPU); * Monitor the need for and effectiveness of training programs for B2C Commercial Management team members, coordinating with the DHO (Human Development & Organization) area to launch new initiatives in this area whenever necessary; * Pursue innovations and improvements in sales strategies, structure, models, workflows, and processes to develop projects enhancing business growth outcomes. **Requirements and Qualifications** * Bachelor’s degree in Business Administration, Commercial Management, or related fields; * Proven experience in sales and negotiations, preferably in the telecommunications sector; * Skills in commercial strategy, indicator analysis, customer service techniques, market research, and route planning. **Preferred qualifications:** * Postgraduate degree/MBA in People Management, Project Management, or related fields; * One year of experience in people management; * Google tools (Sheets, Docs). **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat and hierarchical structure—meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities (PCD); * Payroll-deductible loans (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.


