TECHNICAL CONSULTANT 2R

Description

Job Summary: Opportunity to work in customer service and reception at the workshop, performing scheduling and prospecting activities, contributing to productivity and service excellence. Key Highlights: 1. Customer service and reception at the workshop 2. Service scheduling and customer prospecting 3. Welcoming environment and GPTW recognition Serve technical assistance customers, guide them on vehicle parts and services covered under warranty, free maintenance checks, and recall requirements, contribute to departmental productivity by executing processes and standards with excellence. **Unit: Cometa Motocenter.** **Responsibilities and Duties** **Main Activities:** * Receive and serve workshop customers, and occasionally handle phone calls; * Schedule services in the NBS system; * Adhere to Honda's Asas project standards; * Conduct customer prospecting within the standard cycle, updating customer and vehicle data. And other duties related to this role. **Requirements and Qualifications** **What You Need:** * Completed high school education; * Proficiency in Microsoft Office Suite; * Experience in customer service; * Experience with sales techniques. **Who Inspires Us?** **Someone who believes in and identifies with our culture:** * Enjoys delivering excellent service and cares about customer satisfaction. * Is proactive and demonstrates a strong sense of responsibility. * Brings ideas, takes initiative, and solves problems creatively. * Has an interest in technology and is always willing to learn. * Adapts easily to changes and new challenges. * Is organized and communicates clearly. **Additional Information** Competitive salary **R$** **Our Key Benefits:** **Health:** We offer health insurance. **Recognition and Celebration:** We value special moments through recognition programs, maternity/paternity kits, Father’s Day, Mother’s Day, and Easter gifts. **Continuous Development:** Access to our library and ongoing training to advance your career. **Financial Benefits:** Meal allowance, discounts on parts and products, and up to a 15th-month salary per our policy. **Simplified Connectivity:** Free Wi\-Fi to facilitate your daily routine. **Special Moments:** Champions’ Meeting to celebrate achievements per our policy, plus a birthday day off. **Festive Gifts:** Receive a special Christmas kit to end the year joyfully. And more... At Grupo Cometa, we work to turn dreams into reality. **"Passion for Service" is not just a slogan—it’s a mindset and a way of acting!** We are an innovative group of companies with human-centered management focused on the future. With excellent infrastructure and a welcoming work environment, we proudly rank among the best companies to work for, recognized by Great Place to Work (GPTW). We value our employees through recognition policies, attractive benefits, and professional development opportunities. We are looking for passionate, committed professionals who act with professionalism, ownership mindset, determination, and ethics. If you thrive on challenges and wish to join a team that values every talent, grow with us! Learn more about the companies that make up Grupo Cometa: https://www.viacometa.com.br/