Description
Job Summary:
Responsible for maintaining the department according to operational standards and organizational guidelines, aiming to deliver excellent customer service and contribute to achieving targets.
Key Highlights:
1. Contribute to excellence in customer service
2. Assist in maintaining quality standards
3. Contribute to growth and profitability
Currently, we have over 3\.500 employees who embody our approach: We are driven by outstanding service, delivering our "Grade 10 Service." After all, we know the customer is our reason for being, and details make the difference—therefore, we remain constantly attentive and prepared to serve and ensure customer satisfaction, ensuring all our actions generate sustainable results, making things happen today without losing sight of the future.
With great synergy, we work connected because \#TogetherWeAreStronger.
Job Requirements:
Responsible for maintaining the department according to operational standards and organizational guidelines, aiming to deliver excellent customer service and contribute to achieving the department’s and company’s established targets.
* Assist in maintaining quality standards;
* Contribute to growth and profitability;
* Contribute to team management, retention, and engagement;
* Contribute to excellence in customer service;
Desirable:
* Completed High School;
* Experience in the role;
* Basic Microsoft Office skills;
* Availability for shifts and rotating schedules (6x1\).
Our institutional goal is to welcome everyone naturally, openly, frankly, and authentically, with the purpose of reshaping attitudes and mindsets toward a more inclusive and integrated coexistence—thus continuing to build bridges instead of walls, as we understand that WE CAN ALWAYS BE MUCH MORE!
Please note that all our job openings uphold this commitment!
SO, DO YOU IDENTIFY WITH ALL THIS?
JOIN OUR TEAM \#ThePrideOfBeingLopes \#PrideOfBeingRoot AND LET’S GROW TOGETHER!
Minimum Education Level: High School (Secondary Education)
* Health Insurance Plan – NotreDame Intermédica
* Corporate University Super Famíla \- USF.
* Partnerships with educational institutions;
* On-site cafeteria;
* Dental Insurance Plan – Interodonto;
* Pharmacy Card – Golden Farma;
* Lopes Benefits Card for discounts on purchases at stores;
* Family Funeral Assistance – SulAmérica;
* Life Insurance – SulAmérica with multiple salary coverage: 12;
* Gym partnership \- TotalPass