IT Internship

We have an open opportunity for a **Call Center Internship**, involving customer service and basic support in the Information Technology field. Respo
- Support customer service
- Basic IT support
- Assist with administrative tasks

**General Requirements:** * Currently enrolled in an undergraduate program related to the field of work; * Availability for an internship (30 hours per week); * Strong written communication and technical communication skills; * Proactivity, willingness to learn and develop; * Ability to work well in a team (collaborative environment); * Organization, responsibility, and attention to detail. **Basic Requirements:** * Basic knowledge of **documentation tools** (Word, Google Docs, Confluence, Notion, etc.); * Familiarity with **system logic**; * Knowledge of **UX Writing** or **technical documentation (desirable);** * Academic or personal experience with **software documentation will be a plus.** **Responsibilities:** * Support in **creating and updating user manuals**, guides, and FAQs for systems; * Collaborate with the technical team to **document processes, workflows, and integrations**; * **Review technical texts** to ensure clarity, consistency, and grammatical accuracy; * Assist in **organizing documentation repositories** (e.g., Confluence, Notion, Google Drive, or similar); * Ensure system and API documentation is published online; **Internship Schedule:** 9:00 AM to 4:00 PM (Lunch break \- 1 hour); or flexible schedule according to academic course. **Internship Stipend:** R$ 1\.200,00 \+ Courses/Training \+ Birthday Day Off \+ possibility of full-time employment after internship. **Transportation Allowance:** No – Remote Work Model

João Silva
Indeed · HR