Description
Job Summary:
Provide friendly service, register patients, request authorizations, prepare exam estimates, and organize the reception area in healthcare settings.
Key Highlights:
1. Friendly and standardized service at hospitals/laboratories
2. Cash flow management and daily reporting
3. Coverage across multiple units in the ABC region
MOBILE RECEPTIONIST I
**Education:** Completed High School
Experience in customer service and reception at hospitals and/or laboratories.
Microsoft Office Suite
**Responsibilities:**
Greet customers courteously, following Labi Exames' standardized service procedures
Register patients in our system
Request authorizations from health insurance providers, when necessary
Assist with sample collection
Provide instructions on pre-test preparation
Prepare exam estimates
Maintain an organized reception area
Manage the unit's cash flow
Prepare daily reports on unit activity, including number of patients served, estimates issued, patient origins, and daily cash balance
Escalate issues exceeding your decision-making authority
Perform postal and banking tasks when required
Promote/sell exams and check-ups
Cover vacation periods at other Labi units in the ABC region: Santo André, São Bernardo do Campo, and Diadema.
**Minimum Education Level:** High School (Secondary Education)