Description
Job Summary:
Laboratory professional responsible for processing tests, performing sample collections, triage, quality control, equipment maintenance, and communication with clients, ensuring standardization and compliance.
Key Highlights:
1. Laboratory test processing and analysis
2. Quality control management and equipment maintenance
3. Communication with clients and technical team
Process laboratory tests;
Perform sample collection and preparation;
Receive, triage, verify, centrifuge, and distribute biological samples to respective departments for analysis;
Execute procedures assigned to your workstation, prioritizing result release;
Release test results after quality control analysis, test analysis, and clinical correlations;
Monitor pending collections and/or test results;
Perform and evaluate internal and external quality control for conducted tests;
Control, monitor, and record preventive and corrective equipment maintenance;
Perform equipment maintenance;
Manually enter work maps when not interfaced, and release tests via interface;
Manage inventory control and material requisitions, considering consumption/loss of each item used in the department;
Provide test clarifications to physicians and patients;
Archive raw data (work maps, spreadsheets, reports) from your department;
Implement and execute quality programs and tools to ensure standardization;
Act as a multiplier, promoting and transferring technical and scientific knowledge, and training new employees;
Support colleagues with technical questions and clarify client inquiries;
Communicate\-with clients to discuss results, provide recommendations, and schedule additional tests/re-collects if necessary;
Ensure accurate registration of patient demographic data and monitoring of patient procedures;
Maintain inventory records and update equipment and supplies;
Maintain temperature logs, POPs, and calibration/validation certificates for equipment/instruments.
Coordinate the technical team to schedule tests and ensure proper procedures are followed;
Manage client accounts and maintain updated records;
Ensure compliance with all safety protocols and routines;
Providing instructions and feedback regarding procedures, protocols, routines, directives, and various trainings/meetings;
Comply with applicable federal, state, and local laws and regulations governing laboratory operations;
Ensure overall workplace organization, including cleaning routines, equipment maintenance, unit functionality, and various routines;
Effective communication skills for interacting with diverse stakeholders, including laboratory staff, suppliers, executives, and clients;
**Problem-solving skills:** identify and resolve issues occurring in the laboratory and troubleshoot daily equipment problems.