Customer Success Internship - Remote

Description

**Join clickCompliance!** If you are currently enrolled in **an undergraduate program starting from the 4th semester**, are always eager to learn, enjoy innovation and technology, derive satisfaction from helping others, and seek the experience of working remotely with a great team and an excellent work environment, grow with us! **Your responsibilities will include:** * Building trusting and valuable relationships with customers post\-sale, serving as the first point of contact via Teams, email, phone, and Freshdesk; * Supporting new customers throughout their platform onboarding journey by conducting training sessions and providing assistance to ensure a positive and efficient experience; * Empathetically understanding customer needs, clarifying doubts, and contributing to their success in using the tool; * Organizing, tracking, and managing tasks and activities using Planner, Excel, and CRM; * Collaborating with various departments across the company to continuously improve the customer experience. **What we’re looking for:** * Undergraduate students starting from the 4th semester; * Expected graduation date from 2028 onward; * Intermediate proficiency in Microsoft Office Suite; * Advanced or fluent English; * Strong verbal and written communication skills; * Proactive, organized profile with a strong willingness to learn; * Ability to effectively engage with diverse audiences and handle challenges. **Nice to have:** * Intermediate or fluent Spanish; * Interest in technology, customer service, and Customer Success. **Work schedule: 6 hours/day (between 9 AM and 6 PM) – Remote Internship** **We offer a stipend of R$1\.300,00 \+ Remote work allowance** Job type: Internship Compensation: R$1\.300,00 per month Benefits: * Internet allowance * Remote work Selection question(s): * Which semester are you currently in, and what is your expected graduation date? Language requirements: * English (Mandatory) Work location: Remote