FULL ADMINISTRATIVE ASSISTANT

Description

Job Summary: A professional responsible for organizing and verifying documents, performing system entries, coordinating with various departments to streamline workflows, and managing relationships with health insurance providers and authorizing entities. Key Highlights: 1. Document and material organization and verification 2. Coordination with various departments to streamline operational workflows 3. Relationship management with health insurance providers and authorizing entities **Job Description:** ---------------------- Organizes and verifies documents, ensuring proper completion by clinical and administrative staff, requesting corrections when necessary, and guaranteeing accurate delivery of materials to the respective departments. Performs system entries, records, and updates according to each department's processes. Maintains continuous coordination with various departments—including Reception/Emergency Department, CSC, Scheduling, Laboratory, OPME, and NIR—handling requests, authorizations, scheduling, releases, and information sharing to ensure operational workflow efficiency and compliance. Manages relationships with health insurance providers and authorizing entities, submitting requests for exams and procedures, monitoring authorization processes, recording essential information, and ensuring timely resolution of pending items. Actively participates in interdepartmental communication, informing medical teams, multidisciplinary staff, and leadership about administrative pending items and needs, contributing to deadline adherence, record quality, and appropriate patient journey progression. Supports processes such as patient transfers, document reception, medical record organization, administrative form completion, internal and external scheduling, and release of materials and specific items, as required by each department. Contributes to continuous process improvement, participates in meetings, assists related departments upon request, and maintains a collaborative, organized, and quality-, safety-, and institutional policy-compliant attitude. Performs other duties compatible with the role, as needed and per leadership guidance. **Essential Requirements:** ------------------------------ Commitment Discipline Technical Proficiency Entrepreneurship Flexibility Planning Productivity Professionalism Logical Reasoning Respect Patient/Customer Satisfaction Upholding the Historical Legacy of Padre Albino Foundation Teamwork Transparency **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Health Insurance Dental Insurance Meal Voucher Transportation Voucher Life Insurance Total Pass **Work Location:** ---------------------- EMILIO CARLOS HOSPITAL