Description
Job Summary:
We are seeking a Customer Service Intern to support customer service (SAC) routines, client interaction, and administrative assistance, primarily via phone and digital platforms.
Key Highlights:
1. Customer service via phone and digital platforms
2. Support in organizing internal and external requests
3. Assistance in general administrative activities
We are looking for a Customer Service Intern to support SAC routines, client interaction, and administrative assistance. The professional will assist clients via phone and digital platforms, and provide support to company units and inter-franchise operations, ensuring process organization and quality.
**Main Responsibilities:**
* Respond to customers via phone and digital platforms;
* Schedule and accommodate appointments;
* Respond to and organize e\-mails;
* Send and track documents and requests;
* Support the organization of internal and external requests;
* Verify information and monitor deadlines;
* Track and update control spreadsheets;
* Assist in general administrative activities.
**Working Hours: Monday to Friday, from 08:00 to 15:00**
Compensation: R$1\.200,00 per month
Benefits:
* Transportation allowance
Selection Questions:
* Date of birth
* Which course are you enrolled in, and when do you expect to graduate?
Work Location: On-site