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Job Summary: The Exame Laboratory seeks a Biomedical Coordinator for technical and operational management, ensuring process quality, regulatory compliance, and team development—contributing to continuous service improvement. Key Highlights: 1. Technical and operational management of clinical analyses and imaging exams 2. Key role in organizing routines and monitoring performance indicators 3. Supporting leadership development and ensuring customer satisfaction The **Exame Laboratory** has operated in the Federal District for over 40 years, providing clinical analysis and imaging services. As part of the DASA Group, it continuously evolves by investing in technology and service quality. We are seeking a **Biomedical Coordinator** to lead technical and operational management, ensuring process quality, compliance with regulatory standards, and team development. This professional will play a pivotal role in organizing routines, monitoring indicators, supporting leadership, and contributing to continuous improvement of services delivered. **Variable Compensation:** * Performance bonus of up to 20% of base salary, subject to current rules * Additional bonus of 40% of base salary, due to serving as Technical Responsible (RT) for two units **Work Schedule:** * 44 hours per week **Responsibilities:** * Supervise unit operations (reception, sample collection, and patient care), ensuring appropriate patient flow and service quality; * Support and develop leadership, tracking goals, indicators, and action plans; * Ensure customer satisfaction by analyzing and resolving incidents, complaints, and opportunities for improvement; * Monitor operational and financial indicators (productivity, appointments, absenteeism, and unit results); * Oversee quality standards, audits, and regulatory requirements; * Manage unit administrative routines, including third-party coordination, cost control, and HR support; * Organize staff schedules and workforce planning to ensure smooth operational functioning.
