**We have an incredible opportunity for a Process and Quality Analyst in São Paulo (South Zone region) or São Bernardo do Campo/SP.** Positivo S\+ is a technology company focused on innovative solutions for various sectors. We are looking for a team of engaged professionals passionate about making a difference. **If, like us, you believe you can make a difference, join our team and grow with us!** **Key Responsibilities**: * Map and design existing processes, identifying improvement opportunities. * Create clear and standardized flowcharts, policies, and procedures. * Implement quality management practices across internal processes. * Conduct meetings and workshops with involved departments to gather information. * Monitor performance indicators (KPIs) related to efficiency and quality. * Support the transition from project management to process-oriented management. **Mandatory Requirements**: * Bachelor’s degree in Business Administration, Production Engineering, Process Management, or related fields. * Experience with BPM (Business Process Management) and modeling tools (Bizagi, Visio, Lucidchart). * Knowledge of quality methodologies (PDCA, Kaizen, Lean, Six Sigma). * Ability to document and standardize processes. * Strong communication skills and ability to lead meetings across different departments. * Knowledge of PowerBI and PowerApps. * Knowledge of SAP and Cervello systems (a key advantage for integration with processes). **Preferred Qualifications**: * Certification in BPM or Lean Six Sigma. * Experience in continuous improvement projects. * Familiarity with quality management tools. **CLT Employment Contract \+ Benefits**: * Standard business hours — Monday to Friday, 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM. * Health and dental plans. * Life insurance. * Meal Allowance / Food Voucher. * Transportation Voucher. * Discount Club. * Access to Wellhub (gyms) and Mente Tranquila. * Discounts on Positivo products. * University partnership. * And much more. * **If you identify with this position and want to grow alongside Positivo S\+, apply now and join our team!** Minimum Education Level: Bachelor’s Degree Languages: * English (Advanced)