Prime Attendant Position

Description

We are looking for a new Cinemarkiano to join our team! In this film, you will play the leading role, and the plot will be full of action — with scenes that challenge you every day — and no suspense whatsoever, since at Cinemark you get first-hand information about the latest releases in the cinematic world. For the role you will perform, we value the following qualities: enjoying interacting with people, thinking outside the box, having critical thinking skills, being communicative, working well in teams, and not fearing personal or professional challenges! **Responsibilities and Duties** \* Ensure customer satisfaction and experience by delivering high-quality service that meets both the basic and special needs of Prime customers. Provide personalized service. Greet all customers courteously and professionally, and carry out directed, value-added, and suggestive sales. * Prepare food and beverages — i.e., all items included on the Cinemark menu. * Prepare and serve alcoholic beverages. Perform wine service. * Sell products and deliver them to customers. * Provide service at lounge tables and inside the theater auditorium. * Restock items used during rush periods, preparing the lounge for the next rush. * Clean the premises and maintain hygiene of utensils and equipment. * Carry out sanitary surveillance procedures in compliance with health regulations. * Assist in space decoration according to Marketing promotions. * Comply with all company safety regulations. * Clarify customer questions regarding Prime products. * Manage order flow between the kitchen and tables. * Address customer complaints. * Monitor expiration dates of food and beverages. * Support other cinema departments as needed (Box Office, Usher, and Standard Snack). **Requirements and Qualifications** \* Experience (in the field): Experience in operations and customer service. * Academic Background: Completed high school education. * Specific Knowledge: Organization, sales techniques, appropriate posture, and body language. Welcome to Cinemark. Here, you are the protagonist! We are passionate about creating unforgettable experiences that you cannot find at home or anywhere else. We value agility, customer focus, and leadership capability, knowing they are essential to achieving the extraordinary. We are a team that works in harmony to turn the magic of cinema into reality every single day. Representing approximately 30% of Brazil’s cinema market, Cinemark operates 634 movie screens across 86 complexes, located in 45 cities spanning 17 states and the Federal District. Our pioneering spirit is evident: South America’s first 3D cinema screen is here, at Shopping Eldorado in São Paulo. And we didn’t stop there — we also brought Extreme Digital Cinema (XD) technology to Brazil, featuring larger-than-conventional screens and even more powerful sound systems, combining the most advanced 2D and 3D technologies available; and D-BOX, a feature offering seat controls that move to simulate vibrations, falls, and tremors, making the movie experience even more immersive. At Cinemark, our passion for people is one of our core values. We genuinely value diversity and promote equity among everyone, regardless of race, ethnicity, gender, sexual orientation, or generation. This is a place where everyone is welcome exactly as they are. Your experiences, choices, and challenges matter here. It’s a place where you belong — just as you are. If you wish to be the protagonist of your own career and create unforgettable experiences, your journey begins here — where every day is cinematic. Join our story! It’s more than cinema — it’s Cinemark! Compensation: R$1.621,00 – R$2.032,00 per month Benefits: * Life insurance * Meal allowance * Transportation allowance Work Location: On-site