Customer Service Assistant

Description

Job Summary: Pattro Asset Management seeks a proactive Collections Assistant with exceptional communication skills to create a courteous and professional experience for customers. Key Highlights: 1. Contacting and negotiating with delinquent customers 2. Collaborating with the team to achieve excellence 3. Representing the company's image in a positive manner Pattro Asset Management seeks a Collections Assistant who plays a fundamental role in creating a courteous and professional experience for customers. The ideal candidate will possess exceptional communication skills and a proactive attitude, capable of handling various situations efficiently and courteously. This position is essential to ensuring smooth workplace operations and representing the company's image positively. ***Responsibilities*** - Contacting delinquent customers. - Negotiating and advising on debt regularization. - Recording information in the system. - Assisting with document administration. - Collaborating with the team to ensure excellence in work. - Performing administrative tasks as required. Benefits: Pharmacy benefit plan (after probation period), Psychology benefit plan - Guidus (after probation period), Birthday Day Off (after probation period), Workplace gymnastics, Afternoon snack, Unimed health insurance plan (after probation period), Dental insurance plan (after probation period), Life insurance, Transportation allowance (VT) or meal voucher (VC): BRL 8.60 per working day, Meal allowance (VA): BRL 27.00 per working day Employment Type: Full-time CLT Salary: BRL 1,628.00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal voucher * Transportation allowance