**Learn about our story!** At Imex, we believe innovation is the key to a healthier future. We are an innovative company with a strong presence in the healthcare and technology market. With over 20 years of history, we are specialists in this segment, and our mission is to transform the healthcare sector through high-quality medical equipment—both for human and veterinary use—across all of Brazil. Here, we value commitment to results and collaboration among people. We value dedication, diversity, and authenticity of each individual, and we believe that when everyone grows together, the impact is even greater. **What will be your role?** As a **Sales Supplies Commercial Assistant**, you will be responsible for customer service, supporting regional representatives, managing sales and loan agreement processes, monitoring consumption under executed loan agreements, issuing required documents, and ensuring the organization of commercial information. **Responsibilities and duties** **What will your day-to-day look like?** * Provide customer service, delivering all necessary information and clarifying doubts; * Prepare loan agreement proposals/price quotations requested by representatives or customers, as well as draft loan agreement proposals/contracts and forward them to requesters; * Track and monitor proposals/agreements shared with representatives and customers; in case of loan agreement execution, follow up on order reports until the final stage—billing; * Support regional representatives by generating specific information regarding the customer to be served; * Process daily sales orders and billing for your region; * Verify product availability in stock per customer request; if out of stock, record the pending item and issue a purchase requisition in the ERP system, forwarding it to the procurement department and tracking product arrival; * Monitor customers jointly with commercial assistants according to profile (e.g., type of product used, quantity, consumption frequency, decreased consumption, reason for supplier change, etc.), aiming to optimize support provided by commercial assistants; * Guide commercial assistants on sales routines by analyzing sales reports (active or lost customers); * Maintain alignment with your department supervisor regarding product pricing and payment terms to accurately inform requesting customers; * Issue freight manifests for equipment ready for shipment and forward them to the logistics department for actual dispatch to the customer. **Requirements and qualifications** **To make your story happen here, you must master the following:** * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Prior experience in the commercial field; * Proficiency in Microsoft Office Suite. **Now, if you’d like to stand out, it’s good to have…** * Experience in customer service; * Familiarity with CRM tools and sales targets; * Agility in handling multiple tasks simultaneously; * Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields. **Additional information** **What do you gain by joining our story?** * Transportation allowance for commuting; * Free parking for your safety; * Meal and food allowances consolidated into a single multi-benefit Caju card; * Unimed health insurance plan and Uniodonto dental plan; * Gympass for your wellbeing and physical activity; * Access to Conexa Saúde: free or discounted consultations and pharmaceutical discounts; * Childcare assistance to support care for your children; * Extended maternity leave so mothers can spend more time at home with their babies; * Farma Sesi pharmacy discount program; * Sesc partnership offering courses, gyms, schools for your children, and much more; * Discounts at partner establishments; * Fully equipped kitchen for your meals; * Unlimited coffee and tea in our pantry; * 15-minute breaks between work shifts for coffee or tea; * Online academy for continuous training and development. **Work location and format:** Headquarters, São José \- SC. On-site, Monday to Friday, from 08:00 to 18:00, with a 1-hour-and-15-minute lunch break. If you seek a dynamic workplace that values employee growth and development, join the largest national diagnostic imaging company. Let’s improve healthcare in Brazil—together!
João Silva
Indeed · HR
João Silva
Indeed · HR
