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Technical Assistance Analyst
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil
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Description

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Who will you work with? You will be part of our team that provides technical support for WABTEC Diesel-Electric locomotives. Your daily work will take place within the maintenance workshops of our customer, working directly with the maintenance team to provide necessary technical recommendations and guidance. You will also interact with our Materials, Quality, Processes, and Engineering teams, not only in Brazil but worldwide. How will you make a difference? In your day-to-day activities, you will ensure the proper operation and maintenance of our products by providing field technical assistance alongside our customer's team, aiming to prevent or minimize operational downtime for the customer's fleet, acting in accordance with the company's established guidelines and metrics related to quality, productivity, service, costs, and safety, health, and environment. You will specify the activities, materials, and steps required for proper maintenance, as well as monitor tests/diagnostics to validate and confirm compliance with performed maintenance. What do we want to know about you?* Technical degree in Mechanical/Electrical/Electrotechnical/Automation or related fields. * Experience in diesel-electric locomotives is desirable. * Basic English. What will your day-to-day look like?* Provide field technical assistance for our products at customer sites, supporting fault diagnostics, fleet performance analysis, maintenance, and related service activities, ensuring the proper functioning of the customer's fleet; * Functionally guide customer maintenance teams in locomotive maintenance activities, preventing or minimizing operational downtime; * Ensure customer satisfaction regarding technical support solutions according to defined service, timeline, performance, and quality metrics. * Work in accordance with standardization of processes, tools, and procedures related to Technical Support, contributing to their continuous improvement. * Follow WABTEC and internal customer guidelines and procedures according to the designated work location, ensuring compliance with integrity and compliance policies, as well as the company's EHS standards and procedures. #LI-JM1 Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Source:  indeed View original post
João Silva
Indeed · HR

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