Description
**Responsibilities:**
* Provide user reception in the waiting room whenever necessary;
* Verify, with the user after hospital discharge, their understanding of the referrals made by the medical team;
* Inform users about healthcare service locations, contact phone numbers, and access procedures;
* Identify possible barriers related to waiting room services;
* Report identified waiting room barriers to the nurse responsible for the unit;
* Maintain statistics on performed services;
* Conduct telephone follow-ups;
* Perform administrative tasks (e.g., entering information into work spreadsheets);
* Request office supplies;
* Send Condolence Letters to family members one month after the user's passing;
**Requirements:**
* Completed high school education;
* Strong communication skills;
If you possess the skills and experience described above, apply for this opportunity.
This opportunity is also accessible to people with disabilities (PwD).
Hospital São Vicente de Paulo values diversity and treats all applications with respect and confidentiality.
**Minimum Education Level:** High School (Secondary Education)