Job Summary: A professional to coordinate and monitor maritime import shipments, keep customers informed, prepare spreadsheets, and join a team that is shaping the future. Key Highlights: 1. Coordinate and monitor all stages of maritime import shipments 2. Keep customers and agents informed about shipment progress 3. Be part of a team that pursues growth and innovation At Craft, every journey begins with a step driven by courage. We don’t just fill positions—we seek people who want to grow alongside us, leave their mark, and explore a universe of possibilities. If you’re curious, believe in purpose-driven work, and wish to join a team that is shaping the future, this might be your next stop—or better yet: your new starting point. Join Craft. **Responsibilities and Duties** * Coordinate and monitor all stages of maritime import shipments—from issuing the Shipping Instruction (SI) or Routing Order (RO) through to document dispatch confirmation; * Keep customers and agents informed about shipment milestones and progress; * Prepare and track shipment spreadsheets; * Availability for online meetings with clients. **Requirements and Qualifications** * Bachelor’s degree completed or in progress in International Trade, International Relations, Business Administration, or related fields; * Advanced English for conversation; * Spanish is a plus; * Proficiency in Microsoft Office Suite; * Experience in import customer service operations within freight forwarding agencies or NVOCCs. * · **Additional Information** * Hybrid work model—3 days in the office and 2 days remote; * Meal allowance; * Health insurance; * Dental insurance; * Pharmacy benefit; * Totalpass; * Partnerships with Bluefit and Bodytech gym networks; * Support Program (psychological, financial, legal, and nutritional assistance); * Life insurance; * Childcare allowance; * Transportation allowance; * E-learning platforms; * Partnerships with universities and language schools; * SESC membership benefits. At Craft, we believe no one reaches great heights alone—and every new path begins with someone willing to take the first step. That’s why, more than talents, we seek explorers. People driven by curiosity, courage, and purpose—who see change as fertile ground and challenges as maps yet unwritten. Here, each position is more than just a role—it’s a journey marked by boldness, an invitation to become part of something alive and constantly evolving. We are a space where innovation, humanity, and collaboration intertwine daily. Being a Crafter means knowing we’ve only just begun—and that the next step could be even more transformative. Craft **Explore New Journeys**
João Silva
Indeed · HR
João Silva
Indeed · HR
