Description
Job Summary:
A Travel Sales Associate at CVC Viagens is a specialist in transforming travel dreams into unforgettable journeys, offering personalized consulting, exceptional customer service, and comprehensive support.
Key Highlights:
1. Opportunity to fulfill customers' travel dreams.
2. Working in a dynamic, customer-focused environment.
3. Access to ongoing training and development programs.
Join our team and leverage the strength of CVC Viagens—a well-established brand in Brazil's tourism and franchise market—to realize your dream—and the dreams of millions of Brazilians.
We are Brazil's largest tourism operator, existing to create lifelong stories on every journey. More than just selling trips, we help people achieve their dreams!
If you're passionate about travel, have solid geographical knowledge, and enjoy working with the purpose of fulfilling customers' travel dreams, this is your chance to stamp your passport!
***\*\*The Passport Franchise Program does not aim to fill direct positions at CVC Corp, but exclusively targets occasional openings at CVC Viagens franchise stores across Brazil. Once your resume is registered, it may be reviewed by the entire franchise network and other companies within the CVC Group.\*\****
**Responsibilities and Duties** **️Great to see you here!**
In our team, we don’t just sell tickets—we deliver unforgettable memories. We seek professionals who are passionate about what they do, place the customer at the center of everything, and want to grow in a dynamic, achievement-oriented environment. If you’re driven by challenges and love the world of tourism, you belong with us!
**What You’ll Do Here:**
* **Personalized Consulting:** Understand the customer’s desires and design the perfect trip—from itinerary to budgeting.
* **Customer Enchantment:** Deliver exceptional service across all channels (WhatsApp, Social Media, Phone, and In-Person).
* **Sales Management:** Proactively prospect new customers and consistently focus on achieving sales targets.
* **End-to-End Support:** Organize reservations, verify documentation, and ensure smooth, secure boarding.
* **Post-Sale Follow-Up:** Serve as the customer’s trusted point of contact until their return, ensuring everything proceeds as planned.
**What We’re Looking For:**
* A communicative, resilient, results-driven profile.
* Proficiency with CVC tools and systems (a plus).
* Willingness to learn: active participation in CVC Academy training programs.
**Why Join Our Team?** Here, you’ll enjoy continuous professional development training and the opportunity to work with Latin America’s largest tourism operator.
**Embark on this journey with us!**
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**Requirements and Qualifications**
**Travel Sales Associate**
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**Important:**
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* **It is mandatory that candidates complete all tests to finalize the registration stage of the selection process.**
* **Please respond to the tests attentively, calmly, and honestly. This is a critical, elimination-stage step of the selection process that helps us better understand your profile.**
### **What We Seek (Requirements)**
* **Commercial Profile:** Experience in sales and a results-oriented mindset (in any industry).
* **Education:** Completed high school. A college degree—or enrollment—in Tourism, Business Administration, Marketing, or related fields is a plus.
* **Strong Communication Skills:** Clear written and verbal communication, with empathy and adaptability when interacting with diverse customer profiles.
* **Digital Proficiency:** Comfort using social media platforms and responding to customers via WhatsApp and messaging apps.
* **Basic Reasoning Skills:** Solid practical math skills (calculating percentages and discounts) and proficiency using spreadsheets like Excel.
* **Geography Knowledge:** General familiarity with destinations and curiosity about learning more about world geography.
### **What Would Be a Plus**
* Prior experience in tourism or packaged travel services.
* Personal travel experience.
* International travel experience or living abroad.
### **Attitudes We Value**
* **Growth Mindset:** Genuine interest in participating in free training programs to become a tourism specialist.
* **Availability:** Flexibility to work commercial or shopping mall hours—including weekend shifts.
* **Organization:** Ability to manage quotes and timely follow-ups with customers.
**Additional Information** **FOR YOUR DAY-TO-DAY:**
44-hour workweek
Transportation allowance
Transportation voucher
Training;
Dental plan
Fixed salary plus performance-based commission.
**ENJOY LIFE**
* SESC membership;
**ACCELERATE YOUR DEVELOPMENT**
* Corporate University;
**\#CVCViagens**
With over 50 years of history—during which we’ve fulfilled the travel dreams of thousands of Brazilians—we at CVC Viagens also support job creation and career opportunities for Brazilians across more than 500 municipalities where CVC franchise stores operate.
Thus was born the Passport Franchise Program, connecting individuals aged 18+ with employment opportunities at franchise stores of Brazil’s largest travel network. Most openings are for Sales Consultants—and participation is simple: just select the position of interest below and submit your resume.
Once you apply, the franchisee responsible for the position gains immediate access to your submitted resume and may schedule interviews directly with candidates—either immediately or in the future (depending on local vacancy availability).
Upon mutual agreement—i.e., after the franchisee approves the candidate following selection and interview—the start date and hiring details will be communicated. You may apply to as many positions as you wish, across different locations!
**\#TrabalheNasLojasCVC**