Online Sales Representative

Description

**Want to join a team that transforms challenges into opportunities?** Here, **collaboration** is the **engine of our productivity**! Simplicity and quality are our core values, and they reflect in everything we do. We build connections that go beyond, delivering excellence to customers and colleagues alike. In a dynamic and demanding automotive market, our pillars are non-negotiable: **Integrity**, **Innovation**, **Performance**, and a strong **Spirit of Service**. If you identify with this culture, join us and show that you have the **\#DNABrabus**! **Responsibilities and duties:** **Your primary focus is lead generation and qualification, as well as initial contact and follow-up with customers.** Key responsibilities include: * Making the first contact with customers arriving via digital platforms and WhatsApp. * Assisting with inquiries and providing comprehensive information to customers interested in vehicles, supporting and guiding their purchasing decisions. * Scheduling dealership visits or test drives for qualified leads to increase conversion chances. * Continuously following up with leads who have not yet converted into sales. * Managing the lead pipeline by recording all interactions in the CRM system to facilitate case tracking. **Requirements and qualifications:** * Experience in customer service, sales, or customer support. * Excellent verbal and written communication skills, with the ability to clarify questions objectively and in a friendly manner. * Ability to work collaboratively in teams and across different departments. * Skill in managing multiple customer interactions and leads simultaneously, ensuring all interactions are properly recorded and tracked. * Flexibility, adaptability to diverse situations and a dynamic work environment, and the ability to handle shifting priorities and demands. * Focus on sales targets and lead conversion, motivated to achieve and exceed goals. * Preferred: Knowledge of the automotive industry. * Preferred: Familiarity with CRM systems and Excel. Minimum Education Level: Technical Course