Customer Service Coordinator

Description

Job Summary: Coordinate and lead teams, oversee after-sales processes, provide customer support, manage the customer portfolio, and plan and monitor segmented strategies. Key Highlights: 1. Coordinate and lead a team focused on after-sales service and customer support. 2. Manage the customer portfolio and plan segmented strategies. 3. Requires a completed undergraduate degree in Administration or International Trade, Excel proficiency, and English language skills. Experience coordinating and leading teams, overseeing after-sales activities through to final delivery, providing support to customers and internal departments, and managing the customer portfolio. Plan, execute, and monitor segmented strategies based on customer profiles. **Completed undergraduate degree in Administration, International Trade, or related fields; advanced Excel skills; intermediate/advanced English proficiency.** Employment Type: Full-time CLT Compensation: R$9\.000,00 \- R$11\.000,00 per month Benefits: * Medical insurance * Dental insurance * Profit-sharing program * Life insurance Work Location: On-site