Internal Sales Representative

Description

Job Summary: An operational sales professional responsible for customer service, consulting, prospecting, and follow-up, preparing proposals and negotiating to achieve commercial targets. Key Highlights: 1. Active and responsive customer service via phone, WhatsApp, and email 2. Specialized consulting and prospecting of new customers 3. Preparation of quotations and commercial negotiation **Description and Responsibilities:** **Working Hours:** 44 Hours per Week **Level:** Operational **Employment Type:** Permanent – CLT **Activities** * Provide active and responsive customer service via phone, WhatsApp, and e\-mail; * Deliver specialized consulting on the company’s products and services; * Conduct technical visits and product/service presentations to customers, whenever necessary; * Prospect new customers, contributing to portfolio and segment growth; * Stay updated on the company’s products and services; * Prepare quotations and commercial proposals according to client requirements; * Negotiate prices, delivery timelines, and payment terms, in compliance with company commercial policies; * Monitor orders through all stages, ensuring customer satisfaction until delivery; * Perform after-sales activities and customer retention; * Maintain up-to-date customer records in the company’s internal system and CRM, as well as complete various departmental spreadsheets; * Monitor market trends and competitors, identifying emerging trends and opportunities; * Contribute to achieving individual and team sales targets; * Safeguard company assets and equipment; * Attend trainings, meetings, and seminars offered by the company, as required; * Respect and comply with internal company policies; * Perform other duties related to the position and as requested by management. **Skills** * Clear and assertive communication; * Organization, proactivity, and time management; * Resilience and persistence; * Punctuality; * Interpersonal relationship skills. **Requirements:** Essential Requirements * Completed high school education; * Experience in commercial roles, preferably B2B sales; * Proficiency in Microsoft Office suite and integrated systems; * **Availability to work onsite in Bonfim Paulista.** **Benefits:** Gym allowance, Internal benefits, Meal allowance, Food voucher, Transportation allowance