TELESALES OPERATOR

Description

Job Summary: A professional responsible for proactive and responsive customer service, conducting negotiations, preparing quotations, monitoring sales, and handling post-sales activities to ensure customer loyalty. Key Highlights: 1. Proactive and responsive customer service via telephone, WhatsApp, and email. 2. Commercial negotiation, sales closing, and customer satisfaction. 3. Building relationships to encourage repeat purchases and customer loyalty. The company is seeking a Telesales Operator in Jundiaí. **Responsibilities:** Provide proactive and responsive customer service via telephone, WhatsApp, and e\-mail. Identify customer needs to recommend optimal product or service solutions. Conduct commercial negotiations with emphasis on sales closing and customer satisfaction. Prepare quotations and register orders in the ERP/CRM system. Monitor the entire sales process, from approval through invoice issuance and product delivery. Handle post\-sales activities, clarify customer inquiries, and ensure a pleasant experience. Cultivate relationships with the customer portfolio to promote repeat purchases and loyalty. Previous experience as a Telesales Agent, Telephone Sales Consultant, Telesales Representative, or Telesales Representative may indicate suitability for some of the responsibilities associated with this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Cost-of-living allowance * On-site meal * Meal voucher * Medical assistance **Additional Information:** * Employment type: Permanent \- On-site. * Schedule: Full-time * Working hours: To be determined.