Description
Job Summary:
The professional will be responsible for customer service, check-in/out operations, guest record management, and administrative tasks, ensuring the front desk remains organized.
Key Highlights:
1. In-person and telephone customer service with courtesy
2. Performing check-in and check-out, and managing guest records
3. Supporting administrative routines and organizing the front desk
**JOB OPENING: RECEPTIONIST/CASHIER — FLEXIBLE SHIFT (RELIEF STAFF)**
We are hiring a Relief Receptionist to join our team!
**Main Responsibilities:**
* Providing in-person and telephone customer service;
* Performing check-in and check-out;
* Managing guest arrivals and departures;
* Recording and verifying charges;
* Operating the property management system and cash handling;
* Issuing order slips and invoices when required;
* Clarifying customer inquiries regarding services, pricing, and company policies;
* Organizing the front desk and supporting administrative routines;
* Communicating with housekeeping and maintenance departments;
* Strictly adhering to service standards, confidentiality, and discretion.
**Working Hours:**
* Must be available to rotate shifts as relief staff.
* Rotating schedule: 6 days on / 1 day off, Sunday through Monday, with 1 weekly day off and 1 Sunday off per month.
**Requirements:**
* Minimum age of 18 years;
* Completed high school education;
* Strong communication skills, professional demeanor, and courtesy;
* Organizational skills, responsibility, and attention to detail;
* Basic computer literacy;
* Availability to work weekends and holidays.
**Compensation and Benefits:**
* Salary: R$ 1.801,00
* Meal allowance: R$ 347,00
* Transportation allowance
* Formal employment contract under CLT regulations
Employment type: Full-time CLT
Payment: R$1.801,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work location: On-site